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"We are so confident that you will be happy with your whole experience
buying a vehicle from Harbro that we will buy or trade
it back from you within 30 days if you are not!"

-Tim Hare, President

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Have you ever purchased a vehicle and realized soon afterward that you were stuck in a bad situation?  Certainly everyone can relate to this!

The reasons can be endless.....

• You paid too much, it did not fit your needs; or the dealer charged too much interest or wouldn't fix the problems with the vehicle.
• The salesperson pressured you into buying it, or wasn't honest with you.
• The dealer didn't give you a fair trade-in value; or charged far too much for the extended service contract.
• Or maybe you just realized you couldn't afford it.
• Whatever the reason, you may have been stuck in that bad situation for years!

  Harbro has the Solution!
  

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  "Love It Or Leave It To Us"
  
  

  Since 1973 we have striven to raise the standard for customer satisfaction.
  Harbro has thousands of extremely loyal clients who conduct our main source of advertising; "word of mouth".
  
  In 1992, we introduced our Industry Exclusive 30 Day Satisfaction Buy-Back Promise.
  It was our hope that other dealers would begin to offer a similar promise, and we could slowly change the negative reputation used car dealers have earned over the years.  While no other will offer such a program, we continue to do so, and are happy to do our part in changing the auto industry one customer at a time.  We hope this promise will eliminate any fears you might have about used vehicles purchased from Harbro, and possibly even help to improve the industry!
  

  
  It is really quite simple; it goes like this:
  
  If, within 30 days or 1500 miles of purchase, for any reason, you are not satisfied with your whole experience at Harbro, we will buy or trade the vehicle back.
  
  It's almost like taking our dealership for a 30 day test drive!    
  

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  This promise is not to be confused with the Massachusetts standard 7 day Lemon Laws which allow the return of a vehicle for serious mechanical or structural flaws and other warranty non-compliance issues.
  

  This promise is designed to ensure that the vehicle you have selected, our dealership, and your overall Harbro experience and relationship is one that you'll want to enjoy for years to come!
  

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  *Certain restrictions apply.
  Click on the heart to read them.

  If you have any questions regarding this promise, please contact us.
  

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  It is our hope that even if you do not choose to buy a vehicle from Harbro, you will insist that any dealer you choose give you the same promise. We hope that if enough consumers demand this, it will raise the standard of the whole industry.
  Together, maybe we can help change the used car business for the better!
  

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