Print

Harbro customer testimonials and more...

 

 
 


My service that I recieved from Harbro has been exceptional.  Harry Malkasian is very dedicated and honest.  I will in the future do business with Harbro.  Detail is excellent, Office personel are the best.  Tim hare is the best in his vocation.  Thank you all!!
- Beatriz Corriveau
Being the first time buying a car on my own without someone checking it out for me, the service is getting all the paperwork done and ready so I was not without a car more than two days.  It was much appreciated.

- Ethel Coburn

Harbro went the extra mile to get me the exact features I wanted in a car.  They were very patient with my frequent questions & phone calls.  Came across as genuine and as having integrity, I loved the relaxed store environment.  Everytime that I came into the office, they were kind, and interested.  Of course, waiting 2 months for a car got fustrating, but I appreciate that they have done all they could to get everything in place.  I love my car!!
- Lil Copan

I am completely satisfied with the vehicle that I purchased from Harbro.  Haven't had much time to go too far with it.  Service was great, and Mike & Mark really went all out to meet my needs.

- Rita Cardenali

Thanks so much for all of your help assisting me in both purchasing a new car, and getting rid of the "demon"(my lovely Tercel)!  You guys are so great to deal with.  You really made me comfortable in my decisions.  Being around the same age put me more at ease, I didn't feel pressured.  You guys know what you're doing, and it shows! I love my Camry, and look forward to doing all business with you in the future.  I plan to spread the word about you to all my friends!!
- Tina Cuthbertson
100% satisfied again!
Overall, I cannot tell anyone in such a few lines what I think about Harbro.  Harry & Mark made me 100% satisfied with my second experience in buying a vehicle from Harbro!  Mark did a great job with my purchasing while Harry was on vacation.  I will be back again and tell family and friends!

I always have such good luck at Harbro.  Their sales and service department is knowledgable and thorough.  Thanks! 

- Craig Consigli


Phil Boisseau
Buying a vehicle from Harbro is so easy.  Friendly sales people, no pressure.  I love my Ford Ranger!

- Phil Boisseau


The service we recieved from Mike was exceptional he is very interested in selling you what you want not what needs to be sold, like other car dealerships. As he found out that our son was buying the car, and we were just financing it for him, he directed all of his sales knowledge and answers to our son David. When the day after David got the car and was in a minor accident, Mike truly cared. We are definitely buying our next car at Harbro. Our kids said that they will too. The mechanics, Mark and everyone we've met at Harbro are polite and professional!

                                                              - Jane Blanchard
 
I thought the level of service at your dealership was above and beyond other used car dealers.  I was treated well, and the truck was delivered to me in spotless condition.  It was an overall pleasure to purchase my truck from you.
- Keith Brigham

The service was incredible they listened and did not put all the pressure on us like most dealerships.  I got a good quality car for a great price.  There was NO hassle Harbro took car of everything.

- Corey Boucher

Matt & Julie Benson
This is the first time we have bought a car at Harbro.  The experience was so pleasant that I feel it was a dream.  Mark, Bob, and Mike got the paperwork together and were so organized that we couldn't believe it!  When we picked up our 1999 Ford Taurus, it was like picking up a new car!  I cannot believe you gave us 4 new tires, all the other "minor" fixes, new floor mats, and a full tank of gas.  This was the best experience we have ever had in our 25 years of buying cars.  WE WILL BE BACK!
- Matt & Julie Benson

After having a bad experience with another car dealership, my husband practically forced me to go looking for a new car. Buying this car was actually an enjoyable experience. Everyone was very helpful, especially Jason Malo, a special thanks to you for all your help. 
- Tara Bain
P.S. Love the binder, it's a great touch!

I would like to thank everyone at Harbro for their hard work and dedication in helping me purchase my vehicle.  All employees at Harbro are friendly and easy to deal with.  I love my RAV4!  See you next time!

- Cheryl Boisseau
 
Great people with attention to detail and aiming to please!  This is #11 purchase from Harbro.  So, the next one is free?? (cheaper by the dozen)  Thanks!!

- Meredith & Jim Arnold

Buying a car from Harbro was very easy.  Harry helped out every step of the way.  He even waited after hours to let me pick up my car!  Thanks Harbro!!

- R.J. Scott Mckenzie

I was greatly satisfied with the customer service that Harry provided in my search for a new car.  Harry picked out a car that would best suit my need and comfort-level.  He didn't push a car that would satisfy the car dealership.  I am definitely recommending Harbro to the people I know in search of a new car!     - Neil Boucher

After a long search, I finally found the perfect care at Harbro.  The buying process was easy and stress-free.  Everyone was really friendly and the service was excellent.  I will definitely come back to Harbro for my next car!!

- Molly Johnson

I have had my Durango for almost 2 months and am very satisfied.  Keep up the good work.

- Kevin Mclaughlin


We have bought 4 vehicles from you in the past 8 years.  We had great luck with every one.  We will be doing business with you in the future.

- Ken & Amy Largesse


The service I recieved was incredible.  I could not have been treated better.  Thank you!

- Jeff Plante


This is my 3rd Harbro Vehicle, and I've been pleased with the service on all 3.

- Linda Osterman


I listened to the advice of my mechanic who said, "If you buy a car at Harbro, I don't even have to look at it!"  I couldn't be happier.

- Carol Ranson

I feel like I was treated like a friend, not just another buyer.

- James Valentine

I love my car!  I'll see you next time I need a vehicle! 

- Steven Skeates

I love my car, and buying it was a positive experience!  Thank you to all at Harbro.
 
- Christine Kowalcky

Thank You, Mike, and the rest of the Harbro staff who went the extra mile!  This was our first experience buying a vehicle at Harbro, but be assured it won't be our last!

- Tom & Kelli Miller


I really appreciate the effort you made to find a car that met my needs!

- Linda Kowalcky


When I first needed to replace my car, I was nervious about dealing with car dealerships.  From the moment I entered Harbro, I felt comfortable.  I know I will be a lifelong customer.

- James Day


As a second time buyer, I was once again very pleased with Harbro's service.  Mark found me just what I wanted and Mike made sure that the payments were in my price range.  Bob had all the final paperwork ready and made all the final closing totally stress free.  I'm very happy with my purchase and would certainly recommend Harbro to my friends! 

- Rachel Morneau

Feeling like family!


Thank you very much for a wonderful experience! I brag about you all to anyone who wants to listen to me.  Harry is terrific and really reassured me and made me fell comfortable about my decision.  He knew how worried I was, and now having had to go through Tony and the service department, I fell even more confident.  Thanks for making me feel like family too!

- Doreen Forsythe
Whitinsville, MA

Totally Satisfied! Mahlon Bickford, Clinton, Maine


I am totally satisfied with every aspect of my recent used car purchase from Harbro. Tim Hare didn't just go the extra mile. He went 100 extra miles to deliver the car to Maine. This is my fourth vehicle from Harbro. Every detail has been carefully attended to. My regards to all the professionals at Harbro. Erin has flawlessly prepared the paperwork. I heartily recommend Harbro to anyone looking for a fair and honest deal in a good used vehicle!

- Mahlon Bickford
Clinton, ME

Fernanda Haven


I was looking for a car and previously my daughter and son helped me get one. This time my daughter lived in Wisconsin, and my son's time is limited. My friend Marlene Bosma called Harry and the rest was history. I saw a Mazda and I fell in love with it, and Harry was 110% helpful. He answered all my questions and when I couldn't get to Harbro, he came to me. Harry is an outstanding salesman!

- Fernanda Haven
Upton, MA

My experience with Harbro was Superb!


My experience at Harbro was SUPERB!! give most of the credit to Harry, our salesman. He made me feel comfortable that I'd get a good deal with my purchase. He was and is very friendly and considerate and professional. He WAS NOT the typical 'Used Car Salesman'. All others I have come in contact with were very nice also.

- Joseph Dougherty
Douglas, Ma 01516


Thank you very much for helping me obtain a car that I did not think I would be able to afford! I'll be back to buy my next car in 3-5 years!  Thanks Jason!!

- Noah Thomas
Newport, RI


When I first started looking at cars, the salesmen were pushy and they had a hard time trying to sell to me. I came to Harbro and met Jason. He was very friendly and not pushy. That made me trust him. !!

- Melissa Kauppila
Oxford, MA


I was more than impressed with Harbro's service, expertise and professionalism. I recommend them to any first time buyers like myself!!

- Patricia Pendleton
Putnam, CT



Terri & Blaine Senecal, Manchaug, MA
 WOW, is all I can say.

WOW, is all I can say. This was the best car buying experience I have ever had. There was no pressure at all. Harry made sure our family would be thrilled with the purchase. I will definitely buy from Harbro again!!

- Terri & Blaine Senecal
Manchaug, MA


We appreciate your friendship and loyalty.

Thank You.

Alexander & Rodica Emanuel
Southborough, MA

 



Hello Tim,

I just wanted to say thanks for everything you and your sales team have done for me. I had some oil cooler lines put in my 1998 K-1500 yesterday, and when i picked it up there wasn't a single mark of grease or anything, it looked the same way as when I dropped it off that morning. I am very satisfied with everything you and your team has done, I have told a lot of people to stop by before going to buy a new car and look at your cars because in my eyes they are new.

Thanks again,
Craig Rice
Rt 16 Used Auto Parts

John Carter, Webster MaJay and Mike were great! I told them what I was looking for and they had it within a day. I love the truck and it is in excellent condition. Several people asked me if it is a brand new! Thanks for the great work and I will definitely be back for my next vehicle!!

- John Carter
Webster, MA



The customer service that I received at Harbro was exceptional. Mark helped me find a vehicle that met my needs. He also took the time to tell me about the great qualities of the Grand Prix based on his own experience. This ultimately made my decision that much easier. I'm very satisfied with my car; it's classy and sporty! I felt comfortable when dealing with everyone at Harbro and would highly recommend it to anyone shopping for a new car.

- Denise Angelo
Webster, MA

It's always a rather stressful time when people go to purchase a car..it's a big decision and the financing 'red tape' can seem endless. But, at Harbro, we were treated to great service and utmost consideration. In a very brief time, Harry had our paperwork all set, approved, and we drove away in our great 'new' car! The Service/Repair Dept. personnel were also very upbeat and professional, with courtesy and caring. We highly recommend Harbro to everyone!!
Janet Lewis, Whitinsville, MA 


Jason was the salesperson that I spoke with in reference to my car. He was very helpful and polite during all our negotiations. I am very pleased with my car and the way I was treated by all the staff at Harbro. I will definitely come back to Harbro in the future!

- Betty Cahill
Northbridge, MA




Loyal Customers!!!

10 Purchases and Still Smiling :)

'...beyond the ease of the process, is the knowledge that I will be treated with the utmost of courtesy and respect from individuals who continuously exhibit honesty and integrity when dealing with their customers.'

Diane & Pat Scenna
Northbridge, MA



"Unbelievable!  From the onset of our search for a vehicle thru the sale and pick up preps.  The personnel at Harbro were the best.  From Anthony to Mike to Joe, Harbro has an extremely efficient crew.  The sale of the dealership comes after the sale of the vehicle. I'm sold.

Bill Ciras
Webster, MA

" I love my new car, and I loved buying it from Harbro.


" I love my new car, and I loved buying it from Harbro. No stress, no pressure. Just courteous, friendly and professional employees, like Anthony. He listened to me as I described what I was looking for, he didn't just "try to sell me a car". This was my first time dealing with Harbro, but it definitely will not be my last!"

- Susan Fleming
Grafton,MA


Thank you for the wonderful service!  I would not have been able to find a better deal on my amazing car anywhere else!  Mike, Tim, Jay, Ant and Crystal were lots of help which made my experience very easy.  I would not buy a car anywhere else!  I LOVE HARBRO!

- Ashley Graham


 What a great experience!  Carl worked hard to get me the best rate possible.  All the staff were helpful and courteous.  I will definitely be back when it is time for another car.

- Angela Bolduc


Dealing with Harry at Harbro was great!  He was very helpful and honest!  He made purchasing a new car very simple and stress free.

- Blythe Sabourin


 This is my fourth car from Harbro.  That tells it all!!  Thanks Mike, April, Jason, Steve, and Rachel.

- Wayne Paige


"I have been purchasing vehicles from Harbro for the past 20 plus years, and I would not hesitate in recommending them to anyone interested in purchasing a vehicle.

Between my wife and I, we have purchased close to twelve vehicles from them and have been satisfied and treated with the utmost of respect and concern on each and every purchase.

The salesman that we have de(a)lt with the most, Harry Malkasian, is an individual of great integrity and has always been staight forward with us. He has always done his best to ensure that the vehicle that we were purchasing is properly prepared and he makes the process of purchasing a vehicle effortless.

The service staff is outstanding.  They completely check your vehicle prior to delivery to ensure that it has no problems and will take care of such problems so that when the vehicle is delivered, you can be assured of it's dependability. 

Finally, from Tim Hare on down, each employee takes great pride in providing friendly and courteous service to its customers as well as providing a great product - Sales and Service.

I have no reservations recommending Harbro for either sales or service."

-Pat & Diane Scenna