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2010 Toyota Sienna LE AWD w/Alloys Power Sliding Doors Van

What Customers Are Saying About Harbro: ★★★★★
100% RECOMMENDED

Based on over 1200 reviews. Scroll down for more.
  • Exterior Color : Blue Mirage Metallic Interior Color : STONE
  • Mileage : 114,720 miles
  • Stock # : 18281
  • VIN : 5TDJK4CC9AS030205

Harbro Certified

  • 6-month/6,000-mile Powertrain Warranty

  • 3 Complimentary Oil Changes

  • 181-point Vehicle Inspection

  • 30-Day Buyback Promise

Packages & Options

Included Packages

Included Options

Tachometer

CD player

Air Conditioning

Traction control

Tilt steering wheel

Speed-sensing steering

000-mile Limited Powertrain Warranty

Brake assist

Illuminated entry

Driver's Seat Mounted Armrest

Steering wheel mounted audio controls

30-Day Satisfaction Buy Back Promise

Power windows

Rear anti-roll bar

Front anti-roll bar

Overhead airbag

Split folding rear seat

Rear reading lights

Driver vanity mirror

Bodyside moldings

MP3 decoder

Passenger-Side & Driver-Side Power Sliding Door

Power door mirrors

Front wheel independent suspension

Low tire pressure warning

Bumpers: body-color

Alloy wheels

Dealership Certified!

6-Month/6

Front reading lights

Overhead console

Passenger vanity mirror

Panic alarm

Reclining 3rd row seat

Speed control

Power steering

Telescoping steering wheel

Dual front impact airbags

AWD

Passenger seat mounted armrest

ABS brakes

Passenger door bin

Dual front side impact airbags

Roof rack

Heated door mirrors

Electronic Stability Control

AM/FM 6-CD w/6 Speakers

6 Speakers

Fabric Seat Material

New Oil change and oil filter

Rear window wiper

Delay-off headlights

AM/FM radio

Variably intermittent wipers

Rear window defroster

Occupant sensing airbag

3.291 Axle Ratio

Remote keyless entry

3rd row seats: split-bench

Front Bucket Seats

Driver door bin

Rear air conditioning

4-Wheel Disc Brakes


What Customers Are Saying About Harbro ★★★★★ based on over 1200 reviews

January 07, 2018
KAube77
I just recently needed to trade in my Nissan Rogue due to problems with my transmission. I walked away with a Hyundai Santa Fe Sport and couldn't be happier. The service I received from Mark and Mike was exceptional.


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January 07, 2018
Tallen3
Very friendly and honest. It was an easy and smooth process. I would recommend them to anyone I know. Car was in great condition and looked great


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January 05, 2018
Christine Kelley
Harbro is awesome! Never had an issue. Rick is the greatest there is. My next vehicle will be from Harbro. I will recommend this dealership to everyone


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December 31, 2017
Miistatorqueyfive
Since I moved to the area I tried these guys due to word of mouth. These guys have gone up and beyond every time I've stopped in. I heavily suggest them if you need a good doctor for your car. I never expected them to wash my car just because it was my first time. What a surprise!!!!!


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December 31, 2017
Patricia
Outstanding and thorough service. I had my oil changed while drinking complementary coffee in Harbro's waiting area while engaged in friend conversation with other customers. I love the service and relationship I have at Harbro and my concerns are important to them.


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December 30, 2017
Demimigs
I called them with no notice that I needed my plow setup installed and I don’t know how they did it but they got me in and and took care of me. I was out pushing that white gold in no time. Ayyyy ohhhhh


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December 30, 2017
BPD1953
I would like to thank the entire Harbro team, with special thanks to Mike McLaughlin, mike Hare, Dan Brinkley and their buyer Dave for going above and beyond my expectations. Mr. McLaughlin took the time to listen about the car I was looking for, and with the help of Dave, they found the car I just bought within a few days. I could not be happier with the vehicle and the customer service. This is the third car I have purchased from Harbro, and I recommend them to anyone I know looking for a ca


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December 29, 2017
Sophie91
Mark is simply amazing. I wouldn’t trust my car with anyone else. He’s honest, friendly, and a hardworking genuine guy. Thanks for always going above and beyond Mark!


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December 29, 2017
Rachel
We are giving our experience with Harbro 5 stars because we ended up getting the exact car we set out to find (and we had a lot of requirements!) all while having the easiest and smoothest car buying experience ever!! Our Honda Pilot is perfect and I have been on cloud 9 since driving away with it😁 Thank you Mike!!


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December 28, 2017
Mumford
Mike was incredibly helpful, offering opinions and experience about the trucks I was debating between. I test drove 4 trucks, a couple twice. Awesome. Thanks!


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December 20, 2017
Ange1946
They were able to determine the cause, found the part, nozzle. Replaced and I had them install new wipers also...for good measure! I'll probably start going to Harbro for future service, very convenient and has a great rating. That too me, is very important...


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December 19, 2017
sid
Nice People,courteous and honest. They will do a through check up of your car and advice what to be done. No pressure will let you know the cost up front so there is no surprises at the end.Good workmanship.


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December 19, 2017
Ray
Great experience buying a car from Rick. No pressure. Let me test drive for as long as I wanted. Encouraged me to take it to a mechanic if i desired to have it looked over. This was a testament to their confidence of the vehicle's condition. Totally honest dealers that are committed to selling you a car that you are happy with.


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December 19, 2017
Brenda
manager and staff were attentive and professional from start to finish of oil change and tire check appt. i felt they listened to my needs and did a thorough follow through by the time i left from the appointment


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December 18, 2017
Ssmerc
We just purchased our second mini van, and we are so pleased with the service Tim and Mike gave us. These folks aren’t used car dealers in any stereotypical sense. They offer great vehicles at superb value, and their word is their bond. One can’t ask for better than that.


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December 16, 2017
1st time to harbro
Made appointment but couldn't find it in their schedule. Took me anyway while I waited and did great job. Good price for services done.


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December 14, 2017
LFIGUEROA
Recieved service on 2 of my vehicles same day no appointment 2 hour turn around. I have been a loyal customer at Harbro since 2010. There customer service and dedication is above and beyond. I've purchased 3 vehicles and they take care of all my preventive maintenance from oil to tires. I highly recommend Harbro to anyone I know is shopping for a vehicle. Mike will never steer you wrong, there all just an honest helpful group.


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December 14, 2017
ThunderBalls
Super friendly and accommodating, the service department made my life easier. No cavity searches or wet willies to detract from the experience. Better than the other place I was going.


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December 11, 2017
Eric9025
Everyone at Harbro is very helpful and I love my new car will definitely recommend them in the near future, keep up the great work guys.


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December 10, 2017
Melgonyea
This was the best dealership I have been to in a long time ! Rick went above and beyond for us ! They genuinely want what's best for the customer . Which made it the best car shopping experience I've ever had !! I highly recommend them to anyone out looking for a car .


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December 08, 2017
Coachviz
I'm a long time loyal customer, and Harbro always provides excellent service and in a timely fashion. The sales department is always there if I need them with questions, or to find a new vehicle.


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December 04, 2017
Army4Life
I have been reluctant to buy a new car because I have had such bad experiences at big dealerships. I looked online at a few trucks at Harbro that I liked and a sales person reached out offering help. They weren't pushy and listened to my wish list. Mike Hare himself contacted me and said he had the perfect truck for me. He was right, I took one test drive and loved it. I connected with the team at Harbro because I could relate to them, Hard working, honest, friendly and generally care t


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December 03, 2017
RRBBODY72
Fast service, friendly staff, cheaper than most places in the area. Recommended other services but they didn't pressure me into anything which was nice


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November 25, 2017
Cobra>All
Very easy dealership to work with! Mike McLaughlin was the sales advisor I dealt with and he took all my requests seriously and came through without any question. Very professional and personable. Would highly recommend him along with the dealership as a whole. 5 stars


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November 24, 2017
mikes
Visited the service department needing a new left brake light. As I was leaving my battery died in their parking lot. Great service and a fair price. Both guys Joe Yuele and Joseph Ceramicoli treated me very fairly.


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November 21, 2017
Ann K
My first tire and brake service experience with Harbro. I'm thrilled to find this local family Webster dealership with professional quality service and good prices.


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November 18, 2017
Bob's jeep
Very friendly and helpful staff. I look forward to a long and satisfying relationship with everyone at Harbro. My experience was satisfying quick and the staff did everything from insurance paperwork to the registry.


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November 18, 2017
Adventurous69
when ever I need service done to my car at Harbro its always a pleasure because Mark, Kelsey and the rest of the Harbro team are always so helpful and ready to great their customers with a smile. I bought my car here 4 years a go but I have been coming here for many years prior to that due to the great service. Thank you Harbro and have a Happy Thanksgiving.


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November 18, 2017
perry, dolores
Both took the time to answer my questions and explain the reason for the services performed. Joe C. listened to my concerns and gave suggestions and reasons for them. I walked out feeling 100% confident my car will be winter-ready.


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November 17, 2017
Kimberly Dumont
He was very helpful in explaining everything every step of the way. He really took the time to look at every aspect and make me feel confident in my decision. I will definitly recommend this dealer to everyone!


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November 17, 2017
Zachary Helgerson
The treatment I received from harbro was top notch, Rick is an excellent person and very helpful with the car buying process. I surely recommend checking out a vehicle from harbro.


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November 16, 2017
kay456
We bought a 2014 Hyundai and it looked like a show piece. The workmanship under the hood looked great also. Running this car for the last month has been a pleasure. It's a small car, but we feel very safe driving it. Kudos to the Harbro Staff on a job well done.


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November 10, 2017
Meesh1926
I’m giving Harbro 5 stars because I have bought from them previously and my last Jeep lasted 8 years! They are very personal, caring and there is no forcing you into a car you don’t like. Harbro is very honest how they do business and what they are about. I bought my Jeep Cherokee yesterday and it was spotless, filled with gas and ready to go! If anyone is looking for a vehicle I will send them to Harbro. Thanks again for all your help.


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November 09, 2017
David Blake
They were very helpful and made the whole experience fast and easy. Will shop from them again in the future and have already told my friends about them.


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November 09, 2017
IFink
Selected a car from the website and came in for a look. The car was in great shape as advertised with detailed maintenance records that demonstrated it was ready to go. Once I decided to move forward, Jeremy walked me through a purchasing process that was transparent and stress free. Great experience from start to finish. This is what buying a car should be like.


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November 08, 2017
taquitokins
Tim and Mike were an absolute joy to work with. They helped me get in a car that would work for my needs, as well as get me financing with the best possible interest. There wasn’t a moment where they weren’t upfront and honest about the purchasing process. Previous to buying my Kia Soul here, I had service done on my last car and I never needed to worry about being overcharged or my vehicle overserviced.


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November 07, 2017
Holly T
Every time I come in Mickey Mark and Daviddd are just such a dynamic team to get my car in, diagnosed and taken care of better than their own. Makes every visit extra comfortable. Hope these guys never leave. Such a happy happy happy vibe whenever I call with my car nightmares.


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November 07, 2017
Lalalalynn
Let’s see, where do i start. Mark and Mickey are always extremely reliable and cost effective. Did I mention how handsome Mark is? It’s like two stop shopping. Eye candy with quality workmanship! Thanks guys keep it up!


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November 07, 2017
Dchris
I went to harbro to look at a few vehicles and couldn't have been happier with the service. They found what I was looking for and brought it to me. Having bad credit and a bad trade, they still made it happen and at the payment I wanted. Great vehicle, great service. They made a tough situation easy and I would suggest harbro to anyone.


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November 06, 2017
Sheryl0129
I recently had my car serviced at Harbro and could not be happier. After learning that the "noise" I was hearing was nothing more than a broken exhaust heat shield that was taken care of at no cost, I decided to have it detailed. I am totally amazed at how clean my car is. It looks as good as the day I bought it. Even the outside has been waxed & buffed to a beautiful lustre. I have NEVER had my car cleaned like this before but I will certainly have it done again at Harbro. I coul


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November 06, 2017
grantclan5
I had always looked forward to purchasing a vehicle from Harbro. The vehicle my son was to commute to school was to come from Harbro and no other. I had the honor of speaking to Tim Hare in the lot when I arrived and had the opportunity of sharing the story of his selling my brother his first car 40 years ago, which he remembered (make, model and color) After telling him what we were looking for he immediately brought us to the Honda CRV that we would eventually buy. He knew the purchase histor


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November 03, 2017
LB
I spent countless hours searching for the right vehicle for the right price and couldn’t be happier! I got a beautiful vehicle with low mileage for a great price and everyone at Harbro was very helpful and friendly and made the process as quick and easy as possible for me!


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November 03, 2017
liza.d76
I just started a new job in the area and needed an oil change and tire rotation. Decided to stop in at Harbro. Wow what great service! Dealt with both Joe and Joseph, and let me tell you, these guys are the best! Knowledgeable and super personable! This is my new place for any work that needs to be done in the future. Thank you!


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November 02, 2017
patzy
Joe Ceramicoli and Joe Yuele are just the best. I was in the other day because my low tire pressure light came on. I stopped in and Joe Yuele took care of the issue right away. I just needed a little air in my tires. And he went on to explain to me how tire pressure works and assured me I was good to go. They are both so nice and polite. No matter how many questions I ask they are always patient with me. Everything is explained so I can understand what they are saying.


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November 02, 2017
dcontejr533
I've been looking for a clean, regular-cab GMC Sierra 2500 HD for six months. Disheartened by the condition of trucks that I was finding, I was ill-prepared to make a split decision if I saw a truck advertised. I needed expert help. Tim asked the team to keep an eye out, and within a few days they found the exact truck I was looking for. They acted quickly to obtain it; carefully checked it over; guided me through the buying process; clearly explained costs, price, and financing; and prepare


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November 01, 2017
chris123
service techs joey and joe are super polite and go above and beyond every time. I have and will continue to recommend them to friends and family!!


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October 31, 2017
Nacho angry
I was having problems with my car and so I called in for appointment and Joey was able to see me almost immediately. Even though it turned out that I only needed an oil change, Joey checked over my entire car to make sure nothing else was wrong with it. He gave me service that was way beyond my expectations and after leaving I felt certain that my car was in great shape. I have returned to Joey multiple times for service on my car over the years and he has never disappointed me with his work.


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October 30, 2017
tommytomas
It was a wonderful buying experience in dealing with the entire staff at Harbro. No pressure just pleasure.. could not have been more helpful and courteous. Thank you again. Tom


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October 20, 2017
Amers899
the car sales man at this dealer ship was very nice, very patient, and all around helpful. jeremy who was my sales man made me feel welcome and helped me through the steps of everything because I never bought a car from anywhere before. I bought a ford fiesta and I absolutely love it. I will definitely be buying another car here when I need it. THANK YOU SO MUCH HARBRO for my amazing experience and my amazing purchase.


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October 18, 2017
mossymurray
I brought my 2014 Jeep Compass in for new tires, an alignment, and oil change at Harbro on 10/17/17. Everything went as smoothly as possible; my new tires (Michelin Defender) are the smoothest riding, quietest tires I have ever purchased, and have an anticipated tread life of 90,000 miles. Can't say enough good things about the communication, politeness, and, most of all, the honesty of this dealer.


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October 17, 2017
Gkarric07
I was a bit nervous to start the shopping process since I've been a stay at home mom fulltime and worked part time. But with Ricks help, my husbands patients and trading in my truck I am now the owner of ’new to me’ Subaru. Harbro of Webster was the only place we stopped at to check out vehicles, this is our second purchase from this location. They are very friendly and easy to work with.


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October 08, 2017
James
I called the dealership at 11am with my problem (not a standard starter problem). Went through several Solutions over the phone with no remedy. It was lunch time and I had my two children with me. The service department work through lunch to get me my car back within the hour. No big corporate dealership could get that done, only a family-owned business that cares for each individual customer. Thank you Mark, Mike and Mickey


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October 08, 2017
Darkness
I have become disabled and require a wheelchair to get around. We first started looking at the fully equipped handicap vans and realized that they were out of our price range. We bought our last car from Harbro and they are right around the corner from us in Webster. I contacted them about a mini van I saw on their site and Jeremy brought it to our house to look at. This van did not have what we need so Jeremy took down our needs and contacted us with in a day about this van. It had everything w


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October 07, 2017
JOSEPH BAGNELL
I went in after work one day and Joe L and another Joe where the mechanics. They give me nothing but the best service. Some of the best service I have received at a dealership. Joe goes out of his way to get the problem fixed. Both Joes do. I had a radiator replaced and my car was ready to go in less than 24 hours. OUTSTANDING!!! I will and have recommended this dealership to my friends and co workers. Sincerly, JOSEPH Bagnell


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October 05, 2017
Syn2083
I had the great fortune of meeting the Harbro team as I found myself in dire need of a new vehicle. I happened to meet Tim Hare, one of the founders, who took a keen interest in making sure I and my family were taken care of. The entire Harbro team was welcoming, friendly, and straight talkers, caring about my future wellbeing as much as my need for a car. Rick in Webster turned around amazingly fast, and fair, financing in a vehicle that not only fit my needs but was a significant upgrade to


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October 05, 2017
MAlbrizio
I was on my way home on 495 when my vehicle started having problems. I called the service department from my cell phone and spoke to Joey. Joey was great, he tried to advise me of what to do while I was driving. I ended up having to pull over due to no acceleration when pressing the gas pedal. Joey made sure I was ok, gave me a number to call for a tow and my account number. He said he would be expecting me. I got a tow and headed straight to Harbro in Webster. Sure enough he was there, He to


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October 04, 2017
rosalind kacmarcik
The people there were so nice. Michael was such a help. Will be returning and telling others of the deals. They were very fast with getting everything together.


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October 03, 2017
Fergus 66
Paper work and license plates we're rushed since we came from two hours away. Great sales team. Great service. Many thanks. Regards. Jerry Ferguson


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October 02, 2017
Rperron
Mike McLaughlin helped me find my new car quickly and easily when my old cars transmission needed to be replaced. He showed me several cars before I ended up with my 2014 Jeep Cherokee! In just a couple days I was able to take the keys and hit the road! Thanks again Mike for all your help!


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September 30, 2017
2005automobile
Tim took a couple years to find this car for us as I told him the 2002 Buick La Sabre was running great but he never gave up and finally came up with this 2005 Buick with 75300 miles on it. The 2002 has 242000 miles on it and plan to keep it a while longer.Tanks to Tim Hare and Harbro Sales & Service Inc


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September 29, 2017
Dtciccone
This was the easiest experience I had buying A vehicle ever. Mike and his team at Harbro were excellent. I would recommend these guys to anyone.


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September 29, 2017
tcouture76
I would recommend Harbro Auto to ANYONE looking for a quality preowned vehicle who doesn't want to pay normal retail dealer prices, but loves the "New Car" buying experience! Mike and his team were paramount in finding me exactly what I wanted even though it was not a vehicle they would normally have on the lot. They can find you any vehicle make, model you want! The vehicle was showroom condition with not even the slightest scratch on it. Absolutely perfect, exactly what I wanted


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September 26, 2017
CYNDI64
I went to Hasbro in Webster this past week to get my car fixed had two rotted and leaking gas pipes that had to be replaced, while there I was also looking to get into another car as winter is coming and this car is not gonna last much longer, I sat with Rick and we went through two days of him trying his hardest to put me into a car that I could afford due to somewhat bad credit this guy not only did he take his time to try and help me but he made me feel like I mattered which is something th


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September 23, 2017
Jess Rojas
I went in for a normal oil change and had requested an inspection. I was told they don't perform inspections but they were happy to go through my vehicle to be sure everything was all set and nd would pass the inspection. This was done free of charge. I need a new windhiled washer fluid nozzle. Joe called an auto parts store for a generic replacement. He got the replacement and advised it would not fit my car. He then called Ford, ordered the part and drove to the dealership to get the part


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September 19, 2017
Samt98
Had an amazing experience at harbro. Got a great car for a great price. Staff was extremely friendly. Mike was a pleasure to work with. Highly recommend


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September 19, 2017
Loyal Customer
Joey is a fantastic addition to the Harbro Team Service Staff at the Webster location! Would recommend the service department to those that purchase vehicles from Harbro and to those looking for a new service location for their vehicle.


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September 12, 2017
Patricia A VanderPloeg
It was my pleasure to do business again. Harbros' is a family owned business who strive to make all there customers feel like family. Wonderful interaction with Tim H., Mike H., Mike McLaughlin and of course Jeremy. My Honda CRV is exactly what I wanted. Thank you all!


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September 11, 2017
Jessica1257
I had to take my new-to-us Dodge in for an oil change and to check the breaks. We were on a bit of a time crunch, as we were leaving for vacation a few days later. Not only did they give me a rental, for free, on such short notice, but they managed to fit me in that afternoon! They were quick and professional. Thank you to Joe C. and Joey especially.


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September 11, 2017
PaulG
I have purchased many used cars and pickup trucks in my day, but dealing with Harbro was a pleasure. My grandson and I were made to feel comfortable and relaxed as everything was explained to us in language we could understand. We went to Harbro in the first place because of the decent price of the truck. We found out later that Harbro goes through each vehicle and repairs and replaces everything that needs attention, usually even before it's test driven, a rarity and a definite plus. This i


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September 08, 2017
Metalman
I came with a problem, Joey checked the diagnosis and recomended a new battery. It was taken out and a new battery was installed . I didn't have to come back tomorrow! Thanks Joey


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September 08, 2017
juelk55
This is the third time I've purchased a car from Harbro and it will certainly not be the last. Both sales and service have been nothing but great to me since I first became a customer. They've always gone above and beyond to do what they can for me and it's never been a hassle. I'm so please with them that I've even brought my girlfriend into the family and she's now a proud Harbro vehicle owner. Thanks again to everyone at Harbro and I look forward to staying a customer


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September 07, 2017
Studie
I am so pleased that I found Harbro Sales and Service, my experience with them was better than any new car dealers I have dealt with. When I took the truck for a test ride there was a small rattle which they had said they would correct. I would have ignored it as it seemed so miner. Not so it turned out to be a problem which would have showed up months later and cost a couple of thousand to fix. When I noticed a problem with the tailgate it was fixed no hassle with apologies for my inconvenience


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September 03, 2017
rwinsky14+
There was no pressure and they were very knowledgeable. Every question I had they had a detailed answer for and the car look beautiful when I went to pick it up.


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August 29, 2017
customer5
My vehicle wouldn't start so I called the service dept. to tell them that I'm having my vehicle towed to them to be checked out and serviced. I figured it would take some time before they could get to check out my vehicle but to my surprise both Joey and Joe C. got to work on it as soon as it arrived to them and shortly after that I was called to notify me that the vehicle is ready to go. Now that's what I call great effort on their part and service. Both Joey and Joe C. are two very


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August 28, 2017
carguyservice12345stars
I rented a car for vacation and on my way back to drop it off I decided to ask if it was for sale! I spoke to Joe C & Joe Y which were both very helpful & professional in assisting me with my rental and directing me to Rick G. after speaking with Rick a short time later we agreed on a price and I bought the car! The three men I dealt with in the rental' and the purchase of the car were very pleasant to do these transactions with! I am very happy and will recommend this dealership to


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August 25, 2017
GeorgeA88
Joe and his co worker were very curteous, polite and attentive. Showed us all of the steps and told us what we needed. Very accommodating on time and patient with my friend and I! I highly recommend!


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August 25, 2017
Linda B
I have been in numerous times for a low tire pressure light. I had the pleasure to deal with two outstanding, professional individuals with great personalities. Each and every time I went in without an appointment but that did not matter to these two guys. I was greeted by name and treated with respect. It was suggested that I should have the tire checked out. I went for my appointment and within 10 minutes I was in and out after Joe C. found a nail and plugged the tire. I can't say enough a


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August 21, 2017
Mark Carrier
Got a general maintenance done on my truck. All the work done was gone over with me and left me with no questions. Its a quality business with professional employees.


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August 21, 2017
jewelsforever
These Guys were great and efficient, good personalities, this dealership is honest and strive for excellence and very helpful. when ready to purchase another vehicle will look there first.


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August 19, 2017
Ajdugan94
Recently came in for new front tires, Joe helped me to find tires, mounted, and balanced them in a very timely manner while being pleasant to work with the whole time. He also informed me that my oil pan man need replacement soon and that I should have my front brakes done soon. He was very helpful and I would recommend this service station to anyone who asked.


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August 17, 2017
dprobe6934
I had some service done to my vehicle. Both Joey and Joe C were extremely helpful and friendly. Work was done quickly, on time, and reasonably priced. Will be back next time my Dodge needs work.


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August 15, 2017
johnz
I trust that Harbro will service my truck in an appropriate way and not do more than what is necessary. I trust the work that they do!


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August 11, 2017
Graybeard
Went in for a oil change and Joey and Joe C found a problem that could have been a dangerous for any one driving my truck . . Harbro has always taken good care of my family


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August 09, 2017
Epaul
I unfortunately had to have my Nissan toad after breaking down on the highway this morning. Called and spoke with Joey who was sure'd me he would keep me posted as to what was going on with my car. I received a call from Joey before 11 a.m. letting me know what the issue was and how much it was going to cost me. Ask Joey if they could possibly squeeze in an oil change for me while it was there and he accommodated without hesitation. I received another call back from Joey letting me know that


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August 09, 2017
jmontes95
Extremely happy with my experience. I have been coming here for years and they never fail to disappoint. Everyone was super helpful and very informative as to letting me know about my car and he situations. I come here for oil changes and problems that come up and they are great! Keep up the great work!


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August 04, 2017
Tom0804
A few months ago I was told about Harbro Sales and Service by a friend. After having work done there, I am extremely happy with there proficiency and professionalism. Mark Hare and Mike Harris in the office are great and always get me in when I need work done. Aaron Sylvester in the Service Department is the Best! He is an expert with Chevy's and electrical work. My last visit was an electrical problem and after 5 other mechanics failed costing me over three thousand dollars, Aaron Finally F


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August 01, 2017
Droy13
I am not a big fan of having to go to a car dealership and deal with salesmen, nor do I trust many of them. Harbro on the other hand was a great overall experience filled with comfort and faith in not only harbro as a company but the salesman Rick I worked closely with. Would refer anyone who is looking to get a vehicle to harbro!


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August 01, 2017
KAube77
I'm so grateful to have a local sales & service shop that provides such great quality that I can trust and depend on. While in for a routine oil change, I also inquired about the possibility of trading in my car. I was able to provide simple information for them to possibly use for a vehicle inquiry.


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July 27, 2017
Nacho angry
The staff was great! Joey was really good and making sure I knew everything that was wrong with my car and gave me the best suggestions of what was needed to properly maintain my car and the parts that I should buy. I feel confident that my car was more than properly serviced and my car hasn't sound better in years! I will definitely return in the future if the service remains to be this great!


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July 25, 2017
sydcams
I'm always a little leery of car dealerships and salesmen, I always feel like they're just trying to make a deal and they're somehow screwing me. That was not my experience with Mike Hare and Harbro. I was extremely impressed with the transparency and candor Mike had about car buying practices that occur in the industry and how they're trying to be different. While their pricing was competitive (I did look around), it was their commitment to achieve a "quality experie


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July 19, 2017
Lance
My experience with Harbro has been excellent - outstanding. I call on short notice and they accommodate my vehicle for maintenance, repair or whatever. They are friendly and always try their best to fit my schedule. They look out for their customers, finding the best quality repairs at the most reasonable price. They are hones and full of integrity.


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July 18, 2017
Bmcp
Wonderful experience looking for a good reliable car for myself. It felt more like a family atmosphere rather than a car dealership. Everyone is friendly helpful and genuinely eager to help. I would highly recommend doing business with Harbro. Tim went above and beyond helping me find the right fit of a vehicle for me. His experience and impact in this community will be talked about and impact generations to come.


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July 17, 2017
scennap
When in for my 3000 mile oil change and routine maintenance inspection on my Nissan Murano and once again, the service was terrific. The service was efficient and thorough. After, the service was completed, Mike went over everything with me that was checked. As always, the staff was courteous and professional. They know how to teat their customers.


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July 14, 2017
KyleM
In my first purchase with Harbro I was offered great service, but the product (2007 Dodge Dakota) ended up being the biggest lemon I ever had. I firmly believe they sold the vehicle with morals and did a thorough overview of it to fix any evident issues. As time went on I found myself at their maintenance dept. on average at least once a month if not more to get something fixed. This went on for 18 months to the point where my family and I simply did not feel safe in it anymore. I brought


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July 01, 2017
Patricia
I took my jeep for an oil change and the service tech went through my vehicle to detect some repair issues that needed to be addressed that were covered under my vehicles warranty. The service department was courtesy and speedy in there repair. I am honored to do business with Harbro Sales & Service.


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June 29, 2017
Cara123
My vehicle recently needed an AC repair. Mark took care of everything and I was able to be on my way in minutes with the rental and once the repair was done, back on the road with my vehicle again. I appreciate their honesty and the excellent customer service they provide and highly recommend!


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June 29, 2017
NVMV
My children and I have bought cars from Mike Hare at Harbro in Whitensville. He along with others there are very knowledgeable and personable people. I have bought cars from other used dealerships and have had nothing but bad luck. Not at Harbro. They treat you with respect and want you to have a good running car. I also have a friend that has bought cars along with her children from them and they have also had no problems with their vehicles. You definitely get more bang for your buck at Harbro


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June 27, 2017
Justin
I recommend Harbro to anybody searching for a new vehicle.Very good prices and salesman was very honest.I had a budget and they were able to find me a nice truck.Very professional dealership


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June 27, 2017
Madison50
From purchasing a used car for my daughter to having some minor service performed the entire staff was helpful, knowledgeable and friendly. My family has purchased several cars and the experience has always been the same, excellent.


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June 24, 2017
scennap
Needed to have the balance on the tires on my car checked, I called Harbro explaining my problem and they said bring it in and they would check out the problem. Within an hour the tire were checked and re-balanced. Service is always great and efficient. It has been a great pleasure doing business with Harbro for nearly 30 years. Hope to continue.


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December 31, 2017
Miistatorqueyfive
Since I moved to the area I tried these guys due to word of mouth. These guys have gone up and beyond every time I've stopped in. I heavily suggest them if you need a good doctor for your car. I never expected them to wash my car just because it was my first time. What a surprise!!!!!


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December 31, 2017
Patricia
Outstanding and thorough service. I had my oil changed while drinking complementary coffee in Harbro's waiting area while engaged in friend conversation with other customers. I love the service and relationship I have at Harbro and my concerns are important to them.


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December 30, 2017
Demimigs
I called them with no notice that I needed my plow setup installed and I don’t know how they did it but they got me in and and took care of me. I was out pushing that white gold in no time. Ayyyy ohhhhh


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December 30, 2017
BPD1953
I would like to thank the entire Harbro team, with special thanks to Mike McLaughlin, mike Hare, Dan Brinkley and their buyer Dave for going above and beyond my expectations. Mr. McLaughlin took the time to listen about the car I was looking for, and with the help of Dave, they found the car I just bought within a few days. I could not be happier with the vehicle and the customer service. This is the third car I have purchased from Harbro, and I recommend them to anyone I know looking for a ca


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December 29, 2017
Sophie91
Mark is simply amazing. I wouldn’t trust my car with anyone else. He’s honest, friendly, and a hardworking genuine guy. Thanks for always going above and beyond Mark!


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December 29, 2017
Rachel
We are giving our experience with Harbro 5 stars because we ended up getting the exact car we set out to find (and we had a lot of requirements!) all while having the easiest and smoothest car buying experience ever!! Our Honda Pilot is perfect and I have been on cloud 9 since driving away with it😁 Thank you Mike!!


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December 28, 2017
Mumford
Mike was incredibly helpful, offering opinions and experience about the trucks I was debating between. I test drove 4 trucks, a couple twice. Awesome. Thanks!


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December 20, 2017
Ange1946
They were able to determine the cause, found the part, nozzle. Replaced and I had them install new wipers also...for good measure! I'll probably start going to Harbro for future service, very convenient and has a great rating. That too me, is very important...


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December 19, 2017
sid
Nice People,courteous and honest. They will do a through check up of your car and advice what to be done. No pressure will let you know the cost up front so there is no surprises at the end.Good workmanship.


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December 19, 2017
Ray
Great experience buying a car from Rick. No pressure. Let me test drive for as long as I wanted. Encouraged me to take it to a mechanic if i desired to have it looked over. This was a testament to their confidence of the vehicle's condition. Totally honest dealers that are committed to selling you a car that you are happy with.


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December 19, 2017
Brenda
manager and staff were attentive and professional from start to finish of oil change and tire check appt. i felt they listened to my needs and did a thorough follow through by the time i left from the appointment


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December 18, 2017
Ssmerc
We just purchased our second mini van, and we are so pleased with the service Tim and Mike gave us. These folks aren’t used car dealers in any stereotypical sense. They offer great vehicles at superb value, and their word is their bond. One can’t ask for better than that.


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December 16, 2017
1st time to harbro
Made appointment but couldn't find it in their schedule. Took me anyway while I waited and did great job. Good price for services done.


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December 14, 2017
LFIGUEROA
Recieved service on 2 of my vehicles same day no appointment 2 hour turn around. I have been a loyal customer at Harbro since 2010. There customer service and dedication is above and beyond. I've purchased 3 vehicles and they take care of all my preventive maintenance from oil to tires. I highly recommend Harbro to anyone I know is shopping for a vehicle. Mike will never steer you wrong, there all just an honest helpful group.


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December 14, 2017
ThunderBalls
Super friendly and accommodating, the service department made my life easier. No cavity searches or wet willies to detract from the experience. Better than the other place I was going.


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December 11, 2017
Eric9025
Everyone at Harbro is very helpful and I love my new car will definitely recommend them in the near future, keep up the great work guys.


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December 10, 2017
Melgonyea
This was the best dealership I have been to in a long time ! Rick went above and beyond for us ! They genuinely want what's best for the customer . Which made it the best car shopping experience I've ever had !! I highly recommend them to anyone out looking for a car .


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December 08, 2017
Coachviz
I'm a long time loyal customer, and Harbro always provides excellent service and in a timely fashion. The sales department is always there if I need them with questions, or to find a new vehicle.


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December 04, 2017
Army4Life
I have been reluctant to buy a new car because I have had such bad experiences at big dealerships. I looked online at a few trucks at Harbro that I liked and a sales person reached out offering help. They weren't pushy and listened to my wish list. Mike Hare himself contacted me and said he had the perfect truck for me. He was right, I took one test drive and loved it. I connected with the team at Harbro because I could relate to them, Hard working, honest, friendly and generally care t


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December 03, 2017
RRBBODY72
Fast service, friendly staff, cheaper than most places in the area. Recommended other services but they didn't pressure me into anything which was nice


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November 25, 2017
Cobra>All
Very easy dealership to work with! Mike McLaughlin was the sales advisor I dealt with and he took all my requests seriously and came through without any question. Very professional and personable. Would highly recommend him along with the dealership as a whole. 5 stars


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November 24, 2017
mikes
Visited the service department needing a new left brake light. As I was leaving my battery died in their parking lot. Great service and a fair price. Both guys Joe Yuele and Joseph Ceramicoli treated me very fairly.


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November 21, 2017
Ann K
My first tire and brake service experience with Harbro. I'm thrilled to find this local family Webster dealership with professional quality service and good prices.


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November 18, 2017
Bob's jeep
Very friendly and helpful staff. I look forward to a long and satisfying relationship with everyone at Harbro. My experience was satisfying quick and the staff did everything from insurance paperwork to the registry.


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November 18, 2017
Adventurous69
when ever I need service done to my car at Harbro its always a pleasure because Mark, Kelsey and the rest of the Harbro team are always so helpful and ready to great their customers with a smile. I bought my car here 4 years a go but I have been coming here for many years prior to that due to the great service. Thank you Harbro and have a Happy Thanksgiving.


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November 18, 2017
perry, dolores
Both took the time to answer my questions and explain the reason for the services performed. Joe C. listened to my concerns and gave suggestions and reasons for them. I walked out feeling 100% confident my car will be winter-ready.


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November 17, 2017
Kimberly Dumont
He was very helpful in explaining everything every step of the way. He really took the time to look at every aspect and make me feel confident in my decision. I will definitly recommend this dealer to everyone!


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November 17, 2017
Zachary Helgerson
The treatment I received from harbro was top notch, Rick is an excellent person and very helpful with the car buying process. I surely recommend checking out a vehicle from harbro.


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November 16, 2017
kay456
We bought a 2014 Hyundai and it looked like a show piece. The workmanship under the hood looked great also. Running this car for the last month has been a pleasure. It's a small car, but we feel very safe driving it. Kudos to the Harbro Staff on a job well done.


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November 10, 2017
Meesh1926
I’m giving Harbro 5 stars because I have bought from them previously and my last Jeep lasted 8 years! They are very personal, caring and there is no forcing you into a car you don’t like. Harbro is very honest how they do business and what they are about. I bought my Jeep Cherokee yesterday and it was spotless, filled with gas and ready to go! If anyone is looking for a vehicle I will send them to Harbro. Thanks again for all your help.


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November 09, 2017
David Blake
They were very helpful and made the whole experience fast and easy. Will shop from them again in the future and have already told my friends about them.


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November 09, 2017
IFink
Selected a car from the website and came in for a look. The car was in great shape as advertised with detailed maintenance records that demonstrated it was ready to go. Once I decided to move forward, Jeremy walked me through a purchasing process that was transparent and stress free. Great experience from start to finish. This is what buying a car should be like.


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November 08, 2017
taquitokins
Tim and Mike were an absolute joy to work with. They helped me get in a car that would work for my needs, as well as get me financing with the best possible interest. There wasn’t a moment where they weren’t upfront and honest about the purchasing process. Previous to buying my Kia Soul here, I had service done on my last car and I never needed to worry about being overcharged or my vehicle overserviced.


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November 07, 2017
Holly T
Every time I come in Mickey Mark and Daviddd are just such a dynamic team to get my car in, diagnosed and taken care of better than their own. Makes every visit extra comfortable. Hope these guys never leave. Such a happy happy happy vibe whenever I call with my car nightmares.


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November 07, 2017
Lalalalynn
Let’s see, where do i start. Mark and Mickey are always extremely reliable and cost effective. Did I mention how handsome Mark is? It’s like two stop shopping. Eye candy with quality workmanship! Thanks guys keep it up!


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November 07, 2017
Dchris
I went to harbro to look at a few vehicles and couldn't have been happier with the service. They found what I was looking for and brought it to me. Having bad credit and a bad trade, they still made it happen and at the payment I wanted. Great vehicle, great service. They made a tough situation easy and I would suggest harbro to anyone.


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November 06, 2017
Sheryl0129
I recently had my car serviced at Harbro and could not be happier. After learning that the "noise" I was hearing was nothing more than a broken exhaust heat shield that was taken care of at no cost, I decided to have it detailed. I am totally amazed at how clean my car is. It looks as good as the day I bought it. Even the outside has been waxed & buffed to a beautiful lustre. I have NEVER had my car cleaned like this before but I will certainly have it done again at Harbro. I coul


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November 06, 2017
grantclan5
I had always looked forward to purchasing a vehicle from Harbro. The vehicle my son was to commute to school was to come from Harbro and no other. I had the honor of speaking to Tim Hare in the lot when I arrived and had the opportunity of sharing the story of his selling my brother his first car 40 years ago, which he remembered (make, model and color) After telling him what we were looking for he immediately brought us to the Honda CRV that we would eventually buy. He knew the purchase histor


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November 03, 2017
LB
I spent countless hours searching for the right vehicle for the right price and couldn’t be happier! I got a beautiful vehicle with low mileage for a great price and everyone at Harbro was very helpful and friendly and made the process as quick and easy as possible for me!


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November 03, 2017
liza.d76
I just started a new job in the area and needed an oil change and tire rotation. Decided to stop in at Harbro. Wow what great service! Dealt with both Joe and Joseph, and let me tell you, these guys are the best! Knowledgeable and super personable! This is my new place for any work that needs to be done in the future. Thank you!


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November 02, 2017
patzy
Joe Ceramicoli and Joe Yuele are just the best. I was in the other day because my low tire pressure light came on. I stopped in and Joe Yuele took care of the issue right away. I just needed a little air in my tires. And he went on to explain to me how tire pressure works and assured me I was good to go. They are both so nice and polite. No matter how many questions I ask they are always patient with me. Everything is explained so I can understand what they are saying.


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November 02, 2017
dcontejr533
I've been looking for a clean, regular-cab GMC Sierra 2500 HD for six months. Disheartened by the condition of trucks that I was finding, I was ill-prepared to make a split decision if I saw a truck advertised. I needed expert help. Tim asked the team to keep an eye out, and within a few days they found the exact truck I was looking for. They acted quickly to obtain it; carefully checked it over; guided me through the buying process; clearly explained costs, price, and financing; and prepare


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November 01, 2017
chris123
service techs joey and joe are super polite and go above and beyond every time. I have and will continue to recommend them to friends and family!!


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October 31, 2017
Nacho angry
I was having problems with my car and so I called in for appointment and Joey was able to see me almost immediately. Even though it turned out that I only needed an oil change, Joey checked over my entire car to make sure nothing else was wrong with it. He gave me service that was way beyond my expectations and after leaving I felt certain that my car was in great shape. I have returned to Joey multiple times for service on my car over the years and he has never disappointed me with his work.


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October 30, 2017
tommytomas
It was a wonderful buying experience in dealing with the entire staff at Harbro. No pressure just pleasure.. could not have been more helpful and courteous. Thank you again. Tom


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October 20, 2017
Amers899
the car sales man at this dealer ship was very nice, very patient, and all around helpful. jeremy who was my sales man made me feel welcome and helped me through the steps of everything because I never bought a car from anywhere before. I bought a ford fiesta and I absolutely love it. I will definitely be buying another car here when I need it. THANK YOU SO MUCH HARBRO for my amazing experience and my amazing purchase.


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October 18, 2017
mossymurray
I brought my 2014 Jeep Compass in for new tires, an alignment, and oil change at Harbro on 10/17/17. Everything went as smoothly as possible; my new tires (Michelin Defender) are the smoothest riding, quietest tires I have ever purchased, and have an anticipated tread life of 90,000 miles. Can't say enough good things about the communication, politeness, and, most of all, the honesty of this dealer.


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October 17, 2017
Gkarric07
I was a bit nervous to start the shopping process since I've been a stay at home mom fulltime and worked part time. But with Ricks help, my husbands patients and trading in my truck I am now the owner of ’new to me’ Subaru. Harbro of Webster was the only place we stopped at to check out vehicles, this is our second purchase from this location. They are very friendly and easy to work with.


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October 08, 2017
James
I called the dealership at 11am with my problem (not a standard starter problem). Went through several Solutions over the phone with no remedy. It was lunch time and I had my two children with me. The service department work through lunch to get me my car back within the hour. No big corporate dealership could get that done, only a family-owned business that cares for each individual customer. Thank you Mark, Mike and Mickey


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October 08, 2017
Darkness
I have become disabled and require a wheelchair to get around. We first started looking at the fully equipped handicap vans and realized that they were out of our price range. We bought our last car from Harbro and they are right around the corner from us in Webster. I contacted them about a mini van I saw on their site and Jeremy brought it to our house to look at. This van did not have what we need so Jeremy took down our needs and contacted us with in a day about this van. It had everything w


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October 07, 2017
JOSEPH BAGNELL
I went in after work one day and Joe L and another Joe where the mechanics. They give me nothing but the best service. Some of the best service I have received at a dealership. Joe goes out of his way to get the problem fixed. Both Joes do. I had a radiator replaced and my car was ready to go in less than 24 hours. OUTSTANDING!!! I will and have recommended this dealership to my friends and co workers. Sincerly, JOSEPH Bagnell


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October 05, 2017
Syn2083
I had the great fortune of meeting the Harbro team as I found myself in dire need of a new vehicle. I happened to meet Tim Hare, one of the founders, who took a keen interest in making sure I and my family were taken care of. The entire Harbro team was welcoming, friendly, and straight talkers, caring about my future wellbeing as much as my need for a car. Rick in Webster turned around amazingly fast, and fair, financing in a vehicle that not only fit my needs but was a significant upgrade to


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October 05, 2017
MAlbrizio
I was on my way home on 495 when my vehicle started having problems. I called the service department from my cell phone and spoke to Joey. Joey was great, he tried to advise me of what to do while I was driving. I ended up having to pull over due to no acceleration when pressing the gas pedal. Joey made sure I was ok, gave me a number to call for a tow and my account number. He said he would be expecting me. I got a tow and headed straight to Harbro in Webster. Sure enough he was there, He to


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October 04, 2017
rosalind kacmarcik
The people there were so nice. Michael was such a help. Will be returning and telling others of the deals. They were very fast with getting everything together.


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October 03, 2017
Fergus 66
Paper work and license plates we're rushed since we came from two hours away. Great sales team. Great service. Many thanks. Regards. Jerry Ferguson


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October 02, 2017
Rperron
Mike McLaughlin helped me find my new car quickly and easily when my old cars transmission needed to be replaced. He showed me several cars before I ended up with my 2014 Jeep Cherokee! In just a couple days I was able to take the keys and hit the road! Thanks again Mike for all your help!


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September 30, 2017
2005automobile
Tim took a couple years to find this car for us as I told him the 2002 Buick La Sabre was running great but he never gave up and finally came up with this 2005 Buick with 75300 miles on it. The 2002 has 242000 miles on it and plan to keep it a while longer.Tanks to Tim Hare and Harbro Sales & Service Inc


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September 29, 2017
Dtciccone
This was the easiest experience I had buying A vehicle ever. Mike and his team at Harbro were excellent. I would recommend these guys to anyone.


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September 29, 2017
tcouture76
I would recommend Harbro Auto to ANYONE looking for a quality preowned vehicle who doesn't want to pay normal retail dealer prices, but loves the "New Car" buying experience! Mike and his team were paramount in finding me exactly what I wanted even though it was not a vehicle they would normally have on the lot. They can find you any vehicle make, model you want! The vehicle was showroom condition with not even the slightest scratch on it. Absolutely perfect, exactly what I wanted


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September 26, 2017
CYNDI64
I went to Hasbro in Webster this past week to get my car fixed had two rotted and leaking gas pipes that had to be replaced, while there I was also looking to get into another car as winter is coming and this car is not gonna last much longer, I sat with Rick and we went through two days of him trying his hardest to put me into a car that I could afford due to somewhat bad credit this guy not only did he take his time to try and help me but he made me feel like I mattered which is something th


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September 23, 2017
Jess Rojas
I went in for a normal oil change and had requested an inspection. I was told they don't perform inspections but they were happy to go through my vehicle to be sure everything was all set and nd would pass the inspection. This was done free of charge. I need a new windhiled washer fluid nozzle. Joe called an auto parts store for a generic replacement. He got the replacement and advised it would not fit my car. He then called Ford, ordered the part and drove to the dealership to get the part


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September 19, 2017
Samt98
Had an amazing experience at harbro. Got a great car for a great price. Staff was extremely friendly. Mike was a pleasure to work with. Highly recommend


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September 19, 2017
Loyal Customer
Joey is a fantastic addition to the Harbro Team Service Staff at the Webster location! Would recommend the service department to those that purchase vehicles from Harbro and to those looking for a new service location for their vehicle.


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September 12, 2017
Patricia A VanderPloeg
It was my pleasure to do business again. Harbros' is a family owned business who strive to make all there customers feel like family. Wonderful interaction with Tim H., Mike H., Mike McLaughlin and of course Jeremy. My Honda CRV is exactly what I wanted. Thank you all!


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September 11, 2017
Jessica1257
I had to take my new-to-us Dodge in for an oil change and to check the breaks. We were on a bit of a time crunch, as we were leaving for vacation a few days later. Not only did they give me a rental, for free, on such short notice, but they managed to fit me in that afternoon! They were quick and professional. Thank you to Joe C. and Joey especially.


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September 11, 2017
PaulG
I have purchased many used cars and pickup trucks in my day, but dealing with Harbro was a pleasure. My grandson and I were made to feel comfortable and relaxed as everything was explained to us in language we could understand. We went to Harbro in the first place because of the decent price of the truck. We found out later that Harbro goes through each vehicle and repairs and replaces everything that needs attention, usually even before it's test driven, a rarity and a definite plus. This i


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September 08, 2017
Metalman
I came with a problem, Joey checked the diagnosis and recomended a new battery. It was taken out and a new battery was installed . I didn't have to come back tomorrow! Thanks Joey


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September 08, 2017
juelk55
This is the third time I've purchased a car from Harbro and it will certainly not be the last. Both sales and service have been nothing but great to me since I first became a customer. They've always gone above and beyond to do what they can for me and it's never been a hassle. I'm so please with them that I've even brought my girlfriend into the family and she's now a proud Harbro vehicle owner. Thanks again to everyone at Harbro and I look forward to staying a customer


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September 07, 2017
Studie
I am so pleased that I found Harbro Sales and Service, my experience with them was better than any new car dealers I have dealt with. When I took the truck for a test ride there was a small rattle which they had said they would correct. I would have ignored it as it seemed so miner. Not so it turned out to be a problem which would have showed up months later and cost a couple of thousand to fix. When I noticed a problem with the tailgate it was fixed no hassle with apologies for my inconvenience


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September 03, 2017
rwinsky14+
There was no pressure and they were very knowledgeable. Every question I had they had a detailed answer for and the car look beautiful when I went to pick it up.


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August 29, 2017
customer5
My vehicle wouldn't start so I called the service dept. to tell them that I'm having my vehicle towed to them to be checked out and serviced. I figured it would take some time before they could get to check out my vehicle but to my surprise both Joey and Joe C. got to work on it as soon as it arrived to them and shortly after that I was called to notify me that the vehicle is ready to go. Now that's what I call great effort on their part and service. Both Joey and Joe C. are two very


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August 28, 2017
carguyservice12345stars
I rented a car for vacation and on my way back to drop it off I decided to ask if it was for sale! I spoke to Joe C & Joe Y which were both very helpful & professional in assisting me with my rental and directing me to Rick G. after speaking with Rick a short time later we agreed on a price and I bought the car! The three men I dealt with in the rental' and the purchase of the car were very pleasant to do these transactions with! I am very happy and will recommend this dealership to


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August 25, 2017
GeorgeA88
Joe and his co worker were very curteous, polite and attentive. Showed us all of the steps and told us what we needed. Very accommodating on time and patient with my friend and I! I highly recommend!


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August 25, 2017
Linda B
I have been in numerous times for a low tire pressure light. I had the pleasure to deal with two outstanding, professional individuals with great personalities. Each and every time I went in without an appointment but that did not matter to these two guys. I was greeted by name and treated with respect. It was suggested that I should have the tire checked out. I went for my appointment and within 10 minutes I was in and out after Joe C. found a nail and plugged the tire. I can't say enough a


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August 21, 2017
Mark Carrier
Got a general maintenance done on my truck. All the work done was gone over with me and left me with no questions. Its a quality business with professional employees.


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August 21, 2017
jewelsforever
These Guys were great and efficient, good personalities, this dealership is honest and strive for excellence and very helpful. when ready to purchase another vehicle will look there first.


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August 19, 2017
Ajdugan94
Recently came in for new front tires, Joe helped me to find tires, mounted, and balanced them in a very timely manner while being pleasant to work with the whole time. He also informed me that my oil pan man need replacement soon and that I should have my front brakes done soon. He was very helpful and I would recommend this service station to anyone who asked.


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August 17, 2017
dprobe6934
I had some service done to my vehicle. Both Joey and Joe C were extremely helpful and friendly. Work was done quickly, on time, and reasonably priced. Will be back next time my Dodge needs work.


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August 15, 2017
johnz
I trust that Harbro will service my truck in an appropriate way and not do more than what is necessary. I trust the work that they do!


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August 11, 2017
Graybeard
Went in for a oil change and Joey and Joe C found a problem that could have been a dangerous for any one driving my truck . . Harbro has always taken good care of my family


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August 09, 2017
Epaul
I unfortunately had to have my Nissan toad after breaking down on the highway this morning. Called and spoke with Joey who was sure'd me he would keep me posted as to what was going on with my car. I received a call from Joey before 11 a.m. letting me know what the issue was and how much it was going to cost me. Ask Joey if they could possibly squeeze in an oil change for me while it was there and he accommodated without hesitation. I received another call back from Joey letting me know that


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August 09, 2017
jmontes95
Extremely happy with my experience. I have been coming here for years and they never fail to disappoint. Everyone was super helpful and very informative as to letting me know about my car and he situations. I come here for oil changes and problems that come up and they are great! Keep up the great work!


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August 04, 2017
Tom0804
A few months ago I was told about Harbro Sales and Service by a friend. After having work done there, I am extremely happy with there proficiency and professionalism. Mark Hare and Mike Harris in the office are great and always get me in when I need work done. Aaron Sylvester in the Service Department is the Best! He is an expert with Chevy's and electrical work. My last visit was an electrical problem and after 5 other mechanics failed costing me over three thousand dollars, Aaron Finally F


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August 01, 2017
Droy13
I am not a big fan of having to go to a car dealership and deal with salesmen, nor do I trust many of them. Harbro on the other hand was a great overall experience filled with comfort and faith in not only harbro as a company but the salesman Rick I worked closely with. Would refer anyone who is looking to get a vehicle to harbro!


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August 01, 2017
KAube77
I'm so grateful to have a local sales & service shop that provides such great quality that I can trust and depend on. While in for a routine oil change, I also inquired about the possibility of trading in my car. I was able to provide simple information for them to possibly use for a vehicle inquiry.


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July 27, 2017
Nacho angry
The staff was great! Joey was really good and making sure I knew everything that was wrong with my car and gave me the best suggestions of what was needed to properly maintain my car and the parts that I should buy. I feel confident that my car was more than properly serviced and my car hasn't sound better in years! I will definitely return in the future if the service remains to be this great!


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July 25, 2017
sydcams
I'm always a little leery of car dealerships and salesmen, I always feel like they're just trying to make a deal and they're somehow screwing me. That was not my experience with Mike Hare and Harbro. I was extremely impressed with the transparency and candor Mike had about car buying practices that occur in the industry and how they're trying to be different. While their pricing was competitive (I did look around), it was their commitment to achieve a "quality experie


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July 19, 2017
Lance
My experience with Harbro has been excellent - outstanding. I call on short notice and they accommodate my vehicle for maintenance, repair or whatever. They are friendly and always try their best to fit my schedule. They look out for their customers, finding the best quality repairs at the most reasonable price. They are hones and full of integrity.


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July 18, 2017
Bmcp
Wonderful experience looking for a good reliable car for myself. It felt more like a family atmosphere rather than a car dealership. Everyone is friendly helpful and genuinely eager to help. I would highly recommend doing business with Harbro. Tim went above and beyond helping me find the right fit of a vehicle for me. His experience and impact in this community will be talked about and impact generations to come.


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July 17, 2017
scennap
When in for my 3000 mile oil change and routine maintenance inspection on my Nissan Murano and once again, the service was terrific. The service was efficient and thorough. After, the service was completed, Mike went over everything with me that was checked. As always, the staff was courteous and professional. They know how to teat their customers.


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July 14, 2017
KyleM
In my first purchase with Harbro I was offered great service, but the product (2007 Dodge Dakota) ended up being the biggest lemon I ever had. I firmly believe they sold the vehicle with morals and did a thorough overview of it to fix any evident issues. As time went on I found myself at their maintenance dept. on average at least once a month if not more to get something fixed. This went on for 18 months to the point where my family and I simply did not feel safe in it anymore. I brought


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July 01, 2017
Patricia
I took my jeep for an oil change and the service tech went through my vehicle to detect some repair issues that needed to be addressed that were covered under my vehicles warranty. The service department was courtesy and speedy in there repair. I am honored to do business with Harbro Sales & Service.


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June 29, 2017
Cara123
My vehicle recently needed an AC repair. Mark took care of everything and I was able to be on my way in minutes with the rental and once the repair was done, back on the road with my vehicle again. I appreciate their honesty and the excellent customer service they provide and highly recommend!


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June 29, 2017
NVMV
My children and I have bought cars from Mike Hare at Harbro in Whitensville. He along with others there are very knowledgeable and personable people. I have bought cars from other used dealerships and have had nothing but bad luck. Not at Harbro. They treat you with respect and want you to have a good running car. I also have a friend that has bought cars along with her children from them and they have also had no problems with their vehicles. You definitely get more bang for your buck at Harbro


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June 27, 2017
Justin
I recommend Harbro to anybody searching for a new vehicle.Very good prices and salesman was very honest.I had a budget and they were able to find me a nice truck.Very professional dealership


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June 27, 2017
Madison50
From purchasing a used car for my daughter to having some minor service performed the entire staff was helpful, knowledgeable and friendly. My family has purchased several cars and the experience has always been the same, excellent.


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June 24, 2017
scennap
Needed to have the balance on the tires on my car checked, I called Harbro explaining my problem and they said bring it in and they would check out the problem. Within an hour the tire were checked and re-balanced. Service is always great and efficient. It has been a great pleasure doing business with Harbro for nearly 30 years. Hope to continue.


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June 21, 2017
judy11
They are always helpful, cheerful and knowledgeable. My husband and I have purchased several cars from them and always had wonderful service after, for the entire time we have owned the vehicles.


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June 18, 2017
Lisarenay67
We drove from West Brookfield to Whitinsville to buy our 2nd car from these guys ,because they are wonderful people . Thank you Harbro team !!! We love our Chevy Traverse😍


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June 12, 2017
Katherine Leboeuf
I came in for an oil change and tire rotation on my lease and it could not have been easier! I wasn't able to answer some of the questions Joey had about my vehicle, but he was very kind in letting me know that it was no problem and that everything would be taken care of!


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December 31, 2017
Miistatorqueyfive
Since I moved to the area I tried these guys due to word of mouth. These guys have gone up and beyond every time I've stopped in. I heavily suggest them if you need a good doctor for your car. I never expected them to wash my car just because it was my first time. What a surprise!!!!!


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December 31, 2017
Patricia
Outstanding and thorough service. I had my oil changed while drinking complementary coffee in Harbro's waiting area while engaged in friend conversation with other customers. I love the service and relationship I have at Harbro and my concerns are important to them.


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December 30, 2017
Demimigs
I called them with no notice that I needed my plow setup installed and I don’t know how they did it but they got me in and and took care of me. I was out pushing that white gold in no time. Ayyyy ohhhhh


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December 30, 2017
BPD1953
I would like to thank the entire Harbro team, with special thanks to Mike McLaughlin, mike Hare, Dan Brinkley and their buyer Dave for going above and beyond my expectations. Mr. McLaughlin took the time to listen about the car I was looking for, and with the help of Dave, they found the car I just bought within a few days. I could not be happier with the vehicle and the customer service. This is the third car I have purchased from Harbro, and I recommend them to anyone I know looking for a ca


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December 29, 2017
Sophie91
Mark is simply amazing. I wouldn’t trust my car with anyone else. He’s honest, friendly, and a hardworking genuine guy. Thanks for always going above and beyond Mark!


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December 29, 2017
Rachel
We are giving our experience with Harbro 5 stars because we ended up getting the exact car we set out to find (and we had a lot of requirements!) all while having the easiest and smoothest car buying experience ever!! Our Honda Pilot is perfect and I have been on cloud 9 since driving away with it😁 Thank you Mike!!


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December 28, 2017
Mumford
Mike was incredibly helpful, offering opinions and experience about the trucks I was debating between. I test drove 4 trucks, a couple twice. Awesome. Thanks!


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December 20, 2017
Ange1946
They were able to determine the cause, found the part, nozzle. Replaced and I had them install new wipers also...for good measure! I'll probably start going to Harbro for future service, very convenient and has a great rating. That too me, is very important...


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December 19, 2017
sid
Nice People,courteous and honest. They will do a through check up of your car and advice what to be done. No pressure will let you know the cost up front so there is no surprises at the end.Good workmanship.


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December 19, 2017
Ray
Great experience buying a car from Rick. No pressure. Let me test drive for as long as I wanted. Encouraged me to take it to a mechanic if i desired to have it looked over. This was a testament to their confidence of the vehicle's condition. Totally honest dealers that are committed to selling you a car that you are happy with.


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December 19, 2017
Brenda
manager and staff were attentive and professional from start to finish of oil change and tire check appt. i felt they listened to my needs and did a thorough follow through by the time i left from the appointment


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December 18, 2017
Ssmerc
We just purchased our second mini van, and we are so pleased with the service Tim and Mike gave us. These folks aren’t used car dealers in any stereotypical sense. They offer great vehicles at superb value, and their word is their bond. One can’t ask for better than that.


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December 16, 2017
1st time to harbro
Made appointment but couldn't find it in their schedule. Took me anyway while I waited and did great job. Good price for services done.


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December 14, 2017
LFIGUEROA
Recieved service on 2 of my vehicles same day no appointment 2 hour turn around. I have been a loyal customer at Harbro since 2010. There customer service and dedication is above and beyond. I've purchased 3 vehicles and they take care of all my preventive maintenance from oil to tires. I highly recommend Harbro to anyone I know is shopping for a vehicle. Mike will never steer you wrong, there all just an honest helpful group.


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December 14, 2017
ThunderBalls
Super friendly and accommodating, the service department made my life easier. No cavity searches or wet willies to detract from the experience. Better than the other place I was going.


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December 11, 2017
Eric9025
Everyone at Harbro is very helpful and I love my new car will definitely recommend them in the near future, keep up the great work guys.


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December 10, 2017
Melgonyea
This was the best dealership I have been to in a long time ! Rick went above and beyond for us ! They genuinely want what's best for the customer . Which made it the best car shopping experience I've ever had !! I highly recommend them to anyone out looking for a car .


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December 08, 2017
Coachviz
I'm a long time loyal customer, and Harbro always provides excellent service and in a timely fashion. The sales department is always there if I need them with questions, or to find a new vehicle.


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December 04, 2017
Army4Life
I have been reluctant to buy a new car because I have had such bad experiences at big dealerships. I looked online at a few trucks at Harbro that I liked and a sales person reached out offering help. They weren't pushy and listened to my wish list. Mike Hare himself contacted me and said he had the perfect truck for me. He was right, I took one test drive and loved it. I connected with the team at Harbro because I could relate to them, Hard working, honest, friendly and generally care t


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December 03, 2017
RRBBODY72
Fast service, friendly staff, cheaper than most places in the area. Recommended other services but they didn't pressure me into anything which was nice


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November 25, 2017
Cobra>All
Very easy dealership to work with! Mike McLaughlin was the sales advisor I dealt with and he took all my requests seriously and came through without any question. Very professional and personable. Would highly recommend him along with the dealership as a whole. 5 stars


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November 24, 2017
mikes
Visited the service department needing a new left brake light. As I was leaving my battery died in their parking lot. Great service and a fair price. Both guys Joe Yuele and Joseph Ceramicoli treated me very fairly.


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November 21, 2017
Ann K
My first tire and brake service experience with Harbro. I'm thrilled to find this local family Webster dealership with professional quality service and good prices.


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November 18, 2017
Bob's jeep
Very friendly and helpful staff. I look forward to a long and satisfying relationship with everyone at Harbro. My experience was satisfying quick and the staff did everything from insurance paperwork to the registry.


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November 18, 2017
Adventurous69
when ever I need service done to my car at Harbro its always a pleasure because Mark, Kelsey and the rest of the Harbro team are always so helpful and ready to great their customers with a smile. I bought my car here 4 years a go but I have been coming here for many years prior to that due to the great service. Thank you Harbro and have a Happy Thanksgiving.


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November 18, 2017
perry, dolores
Both took the time to answer my questions and explain the reason for the services performed. Joe C. listened to my concerns and gave suggestions and reasons for them. I walked out feeling 100% confident my car will be winter-ready.


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November 17, 2017
Kimberly Dumont
He was very helpful in explaining everything every step of the way. He really took the time to look at every aspect and make me feel confident in my decision. I will definitly recommend this dealer to everyone!


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November 17, 2017
Zachary Helgerson
The treatment I received from harbro was top notch, Rick is an excellent person and very helpful with the car buying process. I surely recommend checking out a vehicle from harbro.


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November 16, 2017
kay456
We bought a 2014 Hyundai and it looked like a show piece. The workmanship under the hood looked great also. Running this car for the last month has been a pleasure. It's a small car, but we feel very safe driving it. Kudos to the Harbro Staff on a job well done.


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November 10, 2017
Meesh1926
I’m giving Harbro 5 stars because I have bought from them previously and my last Jeep lasted 8 years! They are very personal, caring and there is no forcing you into a car you don’t like. Harbro is very honest how they do business and what they are about. I bought my Jeep Cherokee yesterday and it was spotless, filled with gas and ready to go! If anyone is looking for a vehicle I will send them to Harbro. Thanks again for all your help.


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November 09, 2017
David Blake
They were very helpful and made the whole experience fast and easy. Will shop from them again in the future and have already told my friends about them.


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November 09, 2017
IFink
Selected a car from the website and came in for a look. The car was in great shape as advertised with detailed maintenance records that demonstrated it was ready to go. Once I decided to move forward, Jeremy walked me through a purchasing process that was transparent and stress free. Great experience from start to finish. This is what buying a car should be like.


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November 08, 2017
taquitokins
Tim and Mike were an absolute joy to work with. They helped me get in a car that would work for my needs, as well as get me financing with the best possible interest. There wasn’t a moment where they weren’t upfront and honest about the purchasing process. Previous to buying my Kia Soul here, I had service done on my last car and I never needed to worry about being overcharged or my vehicle overserviced.


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November 07, 2017
Holly T
Every time I come in Mickey Mark and Daviddd are just such a dynamic team to get my car in, diagnosed and taken care of better than their own. Makes every visit extra comfortable. Hope these guys never leave. Such a happy happy happy vibe whenever I call with my car nightmares.


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November 07, 2017
Lalalalynn
Let’s see, where do i start. Mark and Mickey are always extremely reliable and cost effective. Did I mention how handsome Mark is? It’s like two stop shopping. Eye candy with quality workmanship! Thanks guys keep it up!


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November 07, 2017
Dchris
I went to harbro to look at a few vehicles and couldn't have been happier with the service. They found what I was looking for and brought it to me. Having bad credit and a bad trade, they still made it happen and at the payment I wanted. Great vehicle, great service. They made a tough situation easy and I would suggest harbro to anyone.


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November 06, 2017
Sheryl0129
I recently had my car serviced at Harbro and could not be happier. After learning that the "noise" I was hearing was nothing more than a broken exhaust heat shield that was taken care of at no cost, I decided to have it detailed. I am totally amazed at how clean my car is. It looks as good as the day I bought it. Even the outside has been waxed & buffed to a beautiful lustre. I have NEVER had my car cleaned like this before but I will certainly have it done again at Harbro. I coul


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November 06, 2017
grantclan5
I had always looked forward to purchasing a vehicle from Harbro. The vehicle my son was to commute to school was to come from Harbro and no other. I had the honor of speaking to Tim Hare in the lot when I arrived and had the opportunity of sharing the story of his selling my brother his first car 40 years ago, which he remembered (make, model and color) After telling him what we were looking for he immediately brought us to the Honda CRV that we would eventually buy. He knew the purchase histor


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November 03, 2017
LB
I spent countless hours searching for the right vehicle for the right price and couldn’t be happier! I got a beautiful vehicle with low mileage for a great price and everyone at Harbro was very helpful and friendly and made the process as quick and easy as possible for me!


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November 03, 2017
liza.d76
I just started a new job in the area and needed an oil change and tire rotation. Decided to stop in at Harbro. Wow what great service! Dealt with both Joe and Joseph, and let me tell you, these guys are the best! Knowledgeable and super personable! This is my new place for any work that needs to be done in the future. Thank you!


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November 02, 2017
patzy
Joe Ceramicoli and Joe Yuele are just the best. I was in the other day because my low tire pressure light came on. I stopped in and Joe Yuele took care of the issue right away. I just needed a little air in my tires. And he went on to explain to me how tire pressure works and assured me I was good to go. They are both so nice and polite. No matter how many questions I ask they are always patient with me. Everything is explained so I can understand what they are saying.


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November 02, 2017
dcontejr533
I've been looking for a clean, regular-cab GMC Sierra 2500 HD for six months. Disheartened by the condition of trucks that I was finding, I was ill-prepared to make a split decision if I saw a truck advertised. I needed expert help. Tim asked the team to keep an eye out, and within a few days they found the exact truck I was looking for. They acted quickly to obtain it; carefully checked it over; guided me through the buying process; clearly explained costs, price, and financing; and prepare


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November 01, 2017
chris123
service techs joey and joe are super polite and go above and beyond every time. I have and will continue to recommend them to friends and family!!


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October 31, 2017
Nacho angry
I was having problems with my car and so I called in for appointment and Joey was able to see me almost immediately. Even though it turned out that I only needed an oil change, Joey checked over my entire car to make sure nothing else was wrong with it. He gave me service that was way beyond my expectations and after leaving I felt certain that my car was in great shape. I have returned to Joey multiple times for service on my car over the years and he has never disappointed me with his work.


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October 30, 2017
tommytomas
It was a wonderful buying experience in dealing with the entire staff at Harbro. No pressure just pleasure.. could not have been more helpful and courteous. Thank you again. Tom


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October 20, 2017
Amers899
the car sales man at this dealer ship was very nice, very patient, and all around helpful. jeremy who was my sales man made me feel welcome and helped me through the steps of everything because I never bought a car from anywhere before. I bought a ford fiesta and I absolutely love it. I will definitely be buying another car here when I need it. THANK YOU SO MUCH HARBRO for my amazing experience and my amazing purchase.


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October 18, 2017
mossymurray
I brought my 2014 Jeep Compass in for new tires, an alignment, and oil change at Harbro on 10/17/17. Everything went as smoothly as possible; my new tires (Michelin Defender) are the smoothest riding, quietest tires I have ever purchased, and have an anticipated tread life of 90,000 miles. Can't say enough good things about the communication, politeness, and, most of all, the honesty of this dealer.


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October 17, 2017
Gkarric07
I was a bit nervous to start the shopping process since I've been a stay at home mom fulltime and worked part time. But with Ricks help, my husbands patients and trading in my truck I am now the owner of ’new to me’ Subaru. Harbro of Webster was the only place we stopped at to check out vehicles, this is our second purchase from this location. They are very friendly and easy to work with.


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October 08, 2017
James
I called the dealership at 11am with my problem (not a standard starter problem). Went through several Solutions over the phone with no remedy. It was lunch time and I had my two children with me. The service department work through lunch to get me my car back within the hour. No big corporate dealership could get that done, only a family-owned business that cares for each individual customer. Thank you Mark, Mike and Mickey


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October 08, 2017
Darkness
I have become disabled and require a wheelchair to get around. We first started looking at the fully equipped handicap vans and realized that they were out of our price range. We bought our last car from Harbro and they are right around the corner from us in Webster. I contacted them about a mini van I saw on their site and Jeremy brought it to our house to look at. This van did not have what we need so Jeremy took down our needs and contacted us with in a day about this van. It had everything w


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October 07, 2017
JOSEPH BAGNELL
I went in after work one day and Joe L and another Joe where the mechanics. They give me nothing but the best service. Some of the best service I have received at a dealership. Joe goes out of his way to get the problem fixed. Both Joes do. I had a radiator replaced and my car was ready to go in less than 24 hours. OUTSTANDING!!! I will and have recommended this dealership to my friends and co workers. Sincerly, JOSEPH Bagnell


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October 05, 2017
Syn2083
I had the great fortune of meeting the Harbro team as I found myself in dire need of a new vehicle. I happened to meet Tim Hare, one of the founders, who took a keen interest in making sure I and my family were taken care of. The entire Harbro team was welcoming, friendly, and straight talkers, caring about my future wellbeing as much as my need for a car. Rick in Webster turned around amazingly fast, and fair, financing in a vehicle that not only fit my needs but was a significant upgrade to


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October 05, 2017
MAlbrizio
I was on my way home on 495 when my vehicle started having problems. I called the service department from my cell phone and spoke to Joey. Joey was great, he tried to advise me of what to do while I was driving. I ended up having to pull over due to no acceleration when pressing the gas pedal. Joey made sure I was ok, gave me a number to call for a tow and my account number. He said he would be expecting me. I got a tow and headed straight to Harbro in Webster. Sure enough he was there, He to


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October 04, 2017
rosalind kacmarcik
The people there were so nice. Michael was such a help. Will be returning and telling others of the deals. They were very fast with getting everything together.


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October 03, 2017
Fergus 66
Paper work and license plates we're rushed since we came from two hours away. Great sales team. Great service. Many thanks. Regards. Jerry Ferguson


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October 02, 2017
Rperron
Mike McLaughlin helped me find my new car quickly and easily when my old cars transmission needed to be replaced. He showed me several cars before I ended up with my 2014 Jeep Cherokee! In just a couple days I was able to take the keys and hit the road! Thanks again Mike for all your help!


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September 30, 2017
2005automobile
Tim took a couple years to find this car for us as I told him the 2002 Buick La Sabre was running great but he never gave up and finally came up with this 2005 Buick with 75300 miles on it. The 2002 has 242000 miles on it and plan to keep it a while longer.Tanks to Tim Hare and Harbro Sales & Service Inc


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September 29, 2017
Dtciccone
This was the easiest experience I had buying A vehicle ever. Mike and his team at Harbro were excellent. I would recommend these guys to anyone.


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September 29, 2017
tcouture76
I would recommend Harbro Auto to ANYONE looking for a quality preowned vehicle who doesn't want to pay normal retail dealer prices, but loves the "New Car" buying experience! Mike and his team were paramount in finding me exactly what I wanted even though it was not a vehicle they would normally have on the lot. They can find you any vehicle make, model you want! The vehicle was showroom condition with not even the slightest scratch on it. Absolutely perfect, exactly what I wanted


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September 26, 2017
CYNDI64
I went to Hasbro in Webster this past week to get my car fixed had two rotted and leaking gas pipes that had to be replaced, while there I was also looking to get into another car as winter is coming and this car is not gonna last much longer, I sat with Rick and we went through two days of him trying his hardest to put me into a car that I could afford due to somewhat bad credit this guy not only did he take his time to try and help me but he made me feel like I mattered which is something th


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September 23, 2017
Jess Rojas
I went in for a normal oil change and had requested an inspection. I was told they don't perform inspections but they were happy to go through my vehicle to be sure everything was all set and nd would pass the inspection. This was done free of charge. I need a new windhiled washer fluid nozzle. Joe called an auto parts store for a generic replacement. He got the replacement and advised it would not fit my car. He then called Ford, ordered the part and drove to the dealership to get the part


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September 19, 2017
Samt98
Had an amazing experience at harbro. Got a great car for a great price. Staff was extremely friendly. Mike was a pleasure to work with. Highly recommend


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September 19, 2017
Loyal Customer
Joey is a fantastic addition to the Harbro Team Service Staff at the Webster location! Would recommend the service department to those that purchase vehicles from Harbro and to those looking for a new service location for their vehicle.


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September 12, 2017
Patricia A VanderPloeg
It was my pleasure to do business again. Harbros' is a family owned business who strive to make all there customers feel like family. Wonderful interaction with Tim H., Mike H., Mike McLaughlin and of course Jeremy. My Honda CRV is exactly what I wanted. Thank you all!


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September 11, 2017
Jessica1257
I had to take my new-to-us Dodge in for an oil change and to check the breaks. We were on a bit of a time crunch, as we were leaving for vacation a few days later. Not only did they give me a rental, for free, on such short notice, but they managed to fit me in that afternoon! They were quick and professional. Thank you to Joe C. and Joey especially.


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September 11, 2017
PaulG
I have purchased many used cars and pickup trucks in my day, but dealing with Harbro was a pleasure. My grandson and I were made to feel comfortable and relaxed as everything was explained to us in language we could understand. We went to Harbro in the first place because of the decent price of the truck. We found out later that Harbro goes through each vehicle and repairs and replaces everything that needs attention, usually even before it's test driven, a rarity and a definite plus. This i


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September 08, 2017
Metalman
I came with a problem, Joey checked the diagnosis and recomended a new battery. It was taken out and a new battery was installed . I didn't have to come back tomorrow! Thanks Joey


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September 08, 2017
juelk55
This is the third time I've purchased a car from Harbro and it will certainly not be the last. Both sales and service have been nothing but great to me since I first became a customer. They've always gone above and beyond to do what they can for me and it's never been a hassle. I'm so please with them that I've even brought my girlfriend into the family and she's now a proud Harbro vehicle owner. Thanks again to everyone at Harbro and I look forward to staying a customer


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September 07, 2017
Studie
I am so pleased that I found Harbro Sales and Service, my experience with them was better than any new car dealers I have dealt with. When I took the truck for a test ride there was a small rattle which they had said they would correct. I would have ignored it as it seemed so miner. Not so it turned out to be a problem which would have showed up months later and cost a couple of thousand to fix. When I noticed a problem with the tailgate it was fixed no hassle with apologies for my inconvenience


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September 03, 2017
rwinsky14+
There was no pressure and they were very knowledgeable. Every question I had they had a detailed answer for and the car look beautiful when I went to pick it up.


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August 29, 2017
customer5
My vehicle wouldn't start so I called the service dept. to tell them that I'm having my vehicle towed to them to be checked out and serviced. I figured it would take some time before they could get to check out my vehicle but to my surprise both Joey and Joe C. got to work on it as soon as it arrived to them and shortly after that I was called to notify me that the vehicle is ready to go. Now that's what I call great effort on their part and service. Both Joey and Joe C. are two very


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August 28, 2017
carguyservice12345stars
I rented a car for vacation and on my way back to drop it off I decided to ask if it was for sale! I spoke to Joe C & Joe Y which were both very helpful & professional in assisting me with my rental and directing me to Rick G. after speaking with Rick a short time later we agreed on a price and I bought the car! The three men I dealt with in the rental' and the purchase of the car were very pleasant to do these transactions with! I am very happy and will recommend this dealership to


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August 25, 2017
GeorgeA88
Joe and his co worker were very curteous, polite and attentive. Showed us all of the steps and told us what we needed. Very accommodating on time and patient with my friend and I! I highly recommend!


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August 25, 2017
Linda B
I have been in numerous times for a low tire pressure light. I had the pleasure to deal with two outstanding, professional individuals with great personalities. Each and every time I went in without an appointment but that did not matter to these two guys. I was greeted by name and treated with respect. It was suggested that I should have the tire checked out. I went for my appointment and within 10 minutes I was in and out after Joe C. found a nail and plugged the tire. I can't say enough a


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August 21, 2017
Mark Carrier
Got a general maintenance done on my truck. All the work done was gone over with me and left me with no questions. Its a quality business with professional employees.


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August 21, 2017
jewelsforever
These Guys were great and efficient, good personalities, this dealership is honest and strive for excellence and very helpful. when ready to purchase another vehicle will look there first.


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August 19, 2017
Ajdugan94
Recently came in for new front tires, Joe helped me to find tires, mounted, and balanced them in a very timely manner while being pleasant to work with the whole time. He also informed me that my oil pan man need replacement soon and that I should have my front brakes done soon. He was very helpful and I would recommend this service station to anyone who asked.


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August 17, 2017
dprobe6934
I had some service done to my vehicle. Both Joey and Joe C were extremely helpful and friendly. Work was done quickly, on time, and reasonably priced. Will be back next time my Dodge needs work.


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August 15, 2017
johnz
I trust that Harbro will service my truck in an appropriate way and not do more than what is necessary. I trust the work that they do!


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August 11, 2017
Graybeard
Went in for a oil change and Joey and Joe C found a problem that could have been a dangerous for any one driving my truck . . Harbro has always taken good care of my family


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August 09, 2017
Epaul
I unfortunately had to have my Nissan toad after breaking down on the highway this morning. Called and spoke with Joey who was sure'd me he would keep me posted as to what was going on with my car. I received a call from Joey before 11 a.m. letting me know what the issue was and how much it was going to cost me. Ask Joey if they could possibly squeeze in an oil change for me while it was there and he accommodated without hesitation. I received another call back from Joey letting me know that


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August 09, 2017
jmontes95
Extremely happy with my experience. I have been coming here for years and they never fail to disappoint. Everyone was super helpful and very informative as to letting me know about my car and he situations. I come here for oil changes and problems that come up and they are great! Keep up the great work!


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August 04, 2017
Tom0804
A few months ago I was told about Harbro Sales and Service by a friend. After having work done there, I am extremely happy with there proficiency and professionalism. Mark Hare and Mike Harris in the office are great and always get me in when I need work done. Aaron Sylvester in the Service Department is the Best! He is an expert with Chevy's and electrical work. My last visit was an electrical problem and after 5 other mechanics failed costing me over three thousand dollars, Aaron Finally F


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August 01, 2017
Droy13
I am not a big fan of having to go to a car dealership and deal with salesmen, nor do I trust many of them. Harbro on the other hand was a great overall experience filled with comfort and faith in not only harbro as a company but the salesman Rick I worked closely with. Would refer anyone who is looking to get a vehicle to harbro!


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August 01, 2017
KAube77
I'm so grateful to have a local sales & service shop that provides such great quality that I can trust and depend on. While in for a routine oil change, I also inquired about the possibility of trading in my car. I was able to provide simple information for them to possibly use for a vehicle inquiry.


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July 27, 2017
Nacho angry
The staff was great! Joey was really good and making sure I knew everything that was wrong with my car and gave me the best suggestions of what was needed to properly maintain my car and the parts that I should buy. I feel confident that my car was more than properly serviced and my car hasn't sound better in years! I will definitely return in the future if the service remains to be this great!


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July 25, 2017
sydcams
I'm always a little leery of car dealerships and salesmen, I always feel like they're just trying to make a deal and they're somehow screwing me. That was not my experience with Mike Hare and Harbro. I was extremely impressed with the transparency and candor Mike had about car buying practices that occur in the industry and how they're trying to be different. While their pricing was competitive (I did look around), it was their commitment to achieve a "quality experie


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July 19, 2017
Lance
My experience with Harbro has been excellent - outstanding. I call on short notice and they accommodate my vehicle for maintenance, repair or whatever. They are friendly and always try their best to fit my schedule. They look out for their customers, finding the best quality repairs at the most reasonable price. They are hones and full of integrity.


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July 18, 2017
Bmcp
Wonderful experience looking for a good reliable car for myself. It felt more like a family atmosphere rather than a car dealership. Everyone is friendly helpful and genuinely eager to help. I would highly recommend doing business with Harbro. Tim went above and beyond helping me find the right fit of a vehicle for me. His experience and impact in this community will be talked about and impact generations to come.


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July 17, 2017
scennap
When in for my 3000 mile oil change and routine maintenance inspection on my Nissan Murano and once again, the service was terrific. The service was efficient and thorough. After, the service was completed, Mike went over everything with me that was checked. As always, the staff was courteous and professional. They know how to teat their customers.


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July 14, 2017
KyleM
In my first purchase with Harbro I was offered great service, but the product (2007 Dodge Dakota) ended up being the biggest lemon I ever had. I firmly believe they sold the vehicle with morals and did a thorough overview of it to fix any evident issues. As time went on I found myself at their maintenance dept. on average at least once a month if not more to get something fixed. This went on for 18 months to the point where my family and I simply did not feel safe in it anymore. I brought


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July 01, 2017
Patricia
I took my jeep for an oil change and the service tech went through my vehicle to detect some repair issues that needed to be addressed that were covered under my vehicles warranty. The service department was courtesy and speedy in there repair. I am honored to do business with Harbro Sales & Service.


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June 29, 2017
Cara123
My vehicle recently needed an AC repair. Mark took care of everything and I was able to be on my way in minutes with the rental and once the repair was done, back on the road with my vehicle again. I appreciate their honesty and the excellent customer service they provide and highly recommend!


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June 29, 2017
NVMV
My children and I have bought cars from Mike Hare at Harbro in Whitensville. He along with others there are very knowledgeable and personable people. I have bought cars from other used dealerships and have had nothing but bad luck. Not at Harbro. They treat you with respect and want you to have a good running car. I also have a friend that has bought cars along with her children from them and they have also had no problems with their vehicles. You definitely get more bang for your buck at Harbro


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June 27, 2017
Justin
I recommend Harbro to anybody searching for a new vehicle.Very good prices and salesman was very honest.I had a budget and they were able to find me a nice truck.Very professional dealership


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June 27, 2017
Madison50
From purchasing a used car for my daughter to having some minor service performed the entire staff was helpful, knowledgeable and friendly. My family has purchased several cars and the experience has always been the same, excellent.


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June 24, 2017
scennap
Needed to have the balance on the tires on my car checked, I called Harbro explaining my problem and they said bring it in and they would check out the problem. Within an hour the tire were checked and re-balanced. Service is always great and efficient. It has been a great pleasure doing business with Harbro for nearly 30 years. Hope to continue.


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June 21, 2017
judy11
They are always helpful, cheerful and knowledgeable. My husband and I have purchased several cars from them and always had wonderful service after, for the entire time we have owned the vehicles.


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June 18, 2017
Lisarenay67
We drove from West Brookfield to Whitinsville to buy our 2nd car from these guys ,because they are wonderful people . Thank you Harbro team !!! We love our Chevy Traverse😍


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June 12, 2017
Katherine Leboeuf
I came in for an oil change and tire rotation on my lease and it could not have been easier! I wasn't able to answer some of the questions Joey had about my vehicle, but he was very kind in letting me know that it was no problem and that everything would be taken care of!


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December 31, 2017
Miistatorqueyfive
Since I moved to the area I tried these guys due to word of mouth. These guys have gone up and beyond every time I've stopped in. I heavily suggest them if you need a good doctor for your car. I never expected them to wash my car just because it was my first time. What a surprise!!!!!


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December 31, 2017
Patricia
Outstanding and thorough service. I had my oil changed while drinking complementary coffee in Harbro's waiting area while engaged in friend conversation with other customers. I love the service and relationship I have at Harbro and my concerns are important to them.


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December 30, 2017
Demimigs
I called them with no notice that I needed my plow setup installed and I don’t know how they did it but they got me in and and took care of me. I was out pushing that white gold in no time. Ayyyy ohhhhh


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December 30, 2017
BPD1953
I would like to thank the entire Harbro team, with special thanks to Mike McLaughlin, mike Hare, Dan Brinkley and their buyer Dave for going above and beyond my expectations. Mr. McLaughlin took the time to listen about the car I was looking for, and with the help of Dave, they found the car I just bought within a few days. I could not be happier with the vehicle and the customer service. This is the third car I have purchased from Harbro, and I recommend them to anyone I know looking for a ca


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December 29, 2017
Sophie91
Mark is simply amazing. I wouldn’t trust my car with anyone else. He’s honest, friendly, and a hardworking genuine guy. Thanks for always going above and beyond Mark!


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December 29, 2017
Rachel
We are giving our experience with Harbro 5 stars because we ended up getting the exact car we set out to find (and we had a lot of requirements!) all while having the easiest and smoothest car buying experience ever!! Our Honda Pilot is perfect and I have been on cloud 9 since driving away with it😁 Thank you Mike!!


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December 28, 2017
Mumford
Mike was incredibly helpful, offering opinions and experience about the trucks I was debating between. I test drove 4 trucks, a couple twice. Awesome. Thanks!


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December 20, 2017
Ange1946
They were able to determine the cause, found the part, nozzle. Replaced and I had them install new wipers also...for good measure! I'll probably start going to Harbro for future service, very convenient and has a great rating. That too me, is very important...


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December 19, 2017
sid
Nice People,courteous and honest. They will do a through check up of your car and advice what to be done. No pressure will let you know the cost up front so there is no surprises at the end.Good workmanship.


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December 19, 2017
Ray
Great experience buying a car from Rick. No pressure. Let me test drive for as long as I wanted. Encouraged me to take it to a mechanic if i desired to have it looked over. This was a testament to their confidence of the vehicle's condition. Totally honest dealers that are committed to selling you a car that you are happy with.


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December 19, 2017
Brenda
manager and staff were attentive and professional from start to finish of oil change and tire check appt. i felt they listened to my needs and did a thorough follow through by the time i left from the appointment


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December 18, 2017
Ssmerc
We just purchased our second mini van, and we are so pleased with the service Tim and Mike gave us. These folks aren’t used car dealers in any stereotypical sense. They offer great vehicles at superb value, and their word is their bond. One can’t ask for better than that.


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December 16, 2017
1st time to harbro
Made appointment but couldn't find it in their schedule. Took me anyway while I waited and did great job. Good price for services done.


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December 14, 2017
LFIGUEROA
Recieved service on 2 of my vehicles same day no appointment 2 hour turn around. I have been a loyal customer at Harbro since 2010. There customer service and dedication is above and beyond. I've purchased 3 vehicles and they take care of all my preventive maintenance from oil to tires. I highly recommend Harbro to anyone I know is shopping for a vehicle. Mike will never steer you wrong, there all just an honest helpful group.


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December 14, 2017
ThunderBalls
Super friendly and accommodating, the service department made my life easier. No cavity searches or wet willies to detract from the experience. Better than the other place I was going.


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December 11, 2017
Eric9025
Everyone at Harbro is very helpful and I love my new car will definitely recommend them in the near future, keep up the great work guys.


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December 10, 2017
Melgonyea
This was the best dealership I have been to in a long time ! Rick went above and beyond for us ! They genuinely want what's best for the customer . Which made it the best car shopping experience I've ever had !! I highly recommend them to anyone out looking for a car .


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December 08, 2017
Coachviz
I'm a long time loyal customer, and Harbro always provides excellent service and in a timely fashion. The sales department is always there if I need them with questions, or to find a new vehicle.


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December 04, 2017
Army4Life
I have been reluctant to buy a new car because I have had such bad experiences at big dealerships. I looked online at a few trucks at Harbro that I liked and a sales person reached out offering help. They weren't pushy and listened to my wish list. Mike Hare himself contacted me and said he had the perfect truck for me. He was right, I took one test drive and loved it. I connected with the team at Harbro because I could relate to them, Hard working, honest, friendly and generally care t


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December 03, 2017
RRBBODY72
Fast service, friendly staff, cheaper than most places in the area. Recommended other services but they didn't pressure me into anything which was nice


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November 25, 2017
Cobra>All
Very easy dealership to work with! Mike McLaughlin was the sales advisor I dealt with and he took all my requests seriously and came through without any question. Very professional and personable. Would highly recommend him along with the dealership as a whole. 5 stars


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November 24, 2017
mikes
Visited the service department needing a new left brake light. As I was leaving my battery died in their parking lot. Great service and a fair price. Both guys Joe Yuele and Joseph Ceramicoli treated me very fairly.


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November 21, 2017
Ann K
My first tire and brake service experience with Harbro. I'm thrilled to find this local family Webster dealership with professional quality service and good prices.


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November 18, 2017
Bob's jeep
Very friendly and helpful staff. I look forward to a long and satisfying relationship with everyone at Harbro. My experience was satisfying quick and the staff did everything from insurance paperwork to the registry.


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November 18, 2017
Adventurous69
when ever I need service done to my car at Harbro its always a pleasure because Mark, Kelsey and the rest of the Harbro team are always so helpful and ready to great their customers with a smile. I bought my car here 4 years a go but I have been coming here for many years prior to that due to the great service. Thank you Harbro and have a Happy Thanksgiving.


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November 18, 2017
perry, dolores
Both took the time to answer my questions and explain the reason for the services performed. Joe C. listened to my concerns and gave suggestions and reasons for them. I walked out feeling 100% confident my car will be winter-ready.


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November 17, 2017
Kimberly Dumont
He was very helpful in explaining everything every step of the way. He really took the time to look at every aspect and make me feel confident in my decision. I will definitly recommend this dealer to everyone!


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November 17, 2017
Zachary Helgerson
The treatment I received from harbro was top notch, Rick is an excellent person and very helpful with the car buying process. I surely recommend checking out a vehicle from harbro.


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November 16, 2017
kay456
We bought a 2014 Hyundai and it looked like a show piece. The workmanship under the hood looked great also. Running this car for the last month has been a pleasure. It's a small car, but we feel very safe driving it. Kudos to the Harbro Staff on a job well done.


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November 10, 2017
Meesh1926
I’m giving Harbro 5 stars because I have bought from them previously and my last Jeep lasted 8 years! They are very personal, caring and there is no forcing you into a car you don’t like. Harbro is very honest how they do business and what they are about. I bought my Jeep Cherokee yesterday and it was spotless, filled with gas and ready to go! If anyone is looking for a vehicle I will send them to Harbro. Thanks again for all your help.


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November 09, 2017
David Blake
They were very helpful and made the whole experience fast and easy. Will shop from them again in the future and have already told my friends about them.


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November 09, 2017
IFink
Selected a car from the website and came in for a look. The car was in great shape as advertised with detailed maintenance records that demonstrated it was ready to go. Once I decided to move forward, Jeremy walked me through a purchasing process that was transparent and stress free. Great experience from start to finish. This is what buying a car should be like.


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November 08, 2017
taquitokins
Tim and Mike were an absolute joy to work with. They helped me get in a car that would work for my needs, as well as get me financing with the best possible interest. There wasn’t a moment where they weren’t upfront and honest about the purchasing process. Previous to buying my Kia Soul here, I had service done on my last car and I never needed to worry about being overcharged or my vehicle overserviced.


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November 07, 2017
Holly T
Every time I come in Mickey Mark and Daviddd are just such a dynamic team to get my car in, diagnosed and taken care of better than their own. Makes every visit extra comfortable. Hope these guys never leave. Such a happy happy happy vibe whenever I call with my car nightmares.


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November 07, 2017
Lalalalynn
Let’s see, where do i start. Mark and Mickey are always extremely reliable and cost effective. Did I mention how handsome Mark is? It’s like two stop shopping. Eye candy with quality workmanship! Thanks guys keep it up!


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November 07, 2017
Dchris
I went to harbro to look at a few vehicles and couldn't have been happier with the service. They found what I was looking for and brought it to me. Having bad credit and a bad trade, they still made it happen and at the payment I wanted. Great vehicle, great service. They made a tough situation easy and I would suggest harbro to anyone.


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November 06, 2017
Sheryl0129
I recently had my car serviced at Harbro and could not be happier. After learning that the "noise" I was hearing was nothing more than a broken exhaust heat shield that was taken care of at no cost, I decided to have it detailed. I am totally amazed at how clean my car is. It looks as good as the day I bought it. Even the outside has been waxed & buffed to a beautiful lustre. I have NEVER had my car cleaned like this before but I will certainly have it done again at Harbro. I coul


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November 06, 2017
grantclan5
I had always looked forward to purchasing a vehicle from Harbro. The vehicle my son was to commute to school was to come from Harbro and no other. I had the honor of speaking to Tim Hare in the lot when I arrived and had the opportunity of sharing the story of his selling my brother his first car 40 years ago, which he remembered (make, model and color) After telling him what we were looking for he immediately brought us to the Honda CRV that we would eventually buy. He knew the purchase histor


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November 03, 2017
LB
I spent countless hours searching for the right vehicle for the right price and couldn’t be happier! I got a beautiful vehicle with low mileage for a great price and everyone at Harbro was very helpful and friendly and made the process as quick and easy as possible for me!


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November 03, 2017
liza.d76
I just started a new job in the area and needed an oil change and tire rotation. Decided to stop in at Harbro. Wow what great service! Dealt with both Joe and Joseph, and let me tell you, these guys are the best! Knowledgeable and super personable! This is my new place for any work that needs to be done in the future. Thank you!


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November 02, 2017
patzy
Joe Ceramicoli and Joe Yuele are just the best. I was in the other day because my low tire pressure light came on. I stopped in and Joe Yuele took care of the issue right away. I just needed a little air in my tires. And he went on to explain to me how tire pressure works and assured me I was good to go. They are both so nice and polite. No matter how many questions I ask they are always patient with me. Everything is explained so I can understand what they are saying.


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November 02, 2017
dcontejr533
I've been looking for a clean, regular-cab GMC Sierra 2500 HD for six months. Disheartened by the condition of trucks that I was finding, I was ill-prepared to make a split decision if I saw a truck advertised. I needed expert help. Tim asked the team to keep an eye out, and within a few days they found the exact truck I was looking for. They acted quickly to obtain it; carefully checked it over; guided me through the buying process; clearly explained costs, price, and financing; and prepare


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November 01, 2017
chris123
service techs joey and joe are super polite and go above and beyond every time. I have and will continue to recommend them to friends and family!!


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October 31, 2017
Nacho angry
I was having problems with my car and so I called in for appointment and Joey was able to see me almost immediately. Even though it turned out that I only needed an oil change, Joey checked over my entire car to make sure nothing else was wrong with it. He gave me service that was way beyond my expectations and after leaving I felt certain that my car was in great shape. I have returned to Joey multiple times for service on my car over the years and he has never disappointed me with his work.


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October 30, 2017
tommytomas
It was a wonderful buying experience in dealing with the entire staff at Harbro. No pressure just pleasure.. could not have been more helpful and courteous. Thank you again. Tom


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October 20, 2017
Amers899
the car sales man at this dealer ship was very nice, very patient, and all around helpful. jeremy who was my sales man made me feel welcome and helped me through the steps of everything because I never bought a car from anywhere before. I bought a ford fiesta and I absolutely love it. I will definitely be buying another car here when I need it. THANK YOU SO MUCH HARBRO for my amazing experience and my amazing purchase.


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October 18, 2017
mossymurray
I brought my 2014 Jeep Compass in for new tires, an alignment, and oil change at Harbro on 10/17/17. Everything went as smoothly as possible; my new tires (Michelin Defender) are the smoothest riding, quietest tires I have ever purchased, and have an anticipated tread life of 90,000 miles. Can't say enough good things about the communication, politeness, and, most of all, the honesty of this dealer.


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October 17, 2017
Gkarric07
I was a bit nervous to start the shopping process since I've been a stay at home mom fulltime and worked part time. But with Ricks help, my husbands patients and trading in my truck I am now the owner of ’new to me’ Subaru. Harbro of Webster was the only place we stopped at to check out vehicles, this is our second purchase from this location. They are very friendly and easy to work with.


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October 08, 2017
James
I called the dealership at 11am with my problem (not a standard starter problem). Went through several Solutions over the phone with no remedy. It was lunch time and I had my two children with me. The service department work through lunch to get me my car back within the hour. No big corporate dealership could get that done, only a family-owned business that cares for each individual customer. Thank you Mark, Mike and Mickey


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October 08, 2017
Darkness
I have become disabled and require a wheelchair to get around. We first started looking at the fully equipped handicap vans and realized that they were out of our price range. We bought our last car from Harbro and they are right around the corner from us in Webster. I contacted them about a mini van I saw on their site and Jeremy brought it to our house to look at. This van did not have what we need so Jeremy took down our needs and contacted us with in a day about this van. It had everything w


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October 07, 2017
JOSEPH BAGNELL
I went in after work one day and Joe L and another Joe where the mechanics. They give me nothing but the best service. Some of the best service I have received at a dealership. Joe goes out of his way to get the problem fixed. Both Joes do. I had a radiator replaced and my car was ready to go in less than 24 hours. OUTSTANDING!!! I will and have recommended this dealership to my friends and co workers. Sincerly, JOSEPH Bagnell


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October 05, 2017
Syn2083
I had the great fortune of meeting the Harbro team as I found myself in dire need of a new vehicle. I happened to meet Tim Hare, one of the founders, who took a keen interest in making sure I and my family were taken care of. The entire Harbro team was welcoming, friendly, and straight talkers, caring about my future wellbeing as much as my need for a car. Rick in Webster turned around amazingly fast, and fair, financing in a vehicle that not only fit my needs but was a significant upgrade to


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October 05, 2017
MAlbrizio
I was on my way home on 495 when my vehicle started having problems. I called the service department from my cell phone and spoke to Joey. Joey was great, he tried to advise me of what to do while I was driving. I ended up having to pull over due to no acceleration when pressing the gas pedal. Joey made sure I was ok, gave me a number to call for a tow and my account number. He said he would be expecting me. I got a tow and headed straight to Harbro in Webster. Sure enough he was there, He to


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October 04, 2017
rosalind kacmarcik
The people there were so nice. Michael was such a help. Will be returning and telling others of the deals. They were very fast with getting everything together.


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October 03, 2017
Fergus 66
Paper work and license plates we're rushed since we came from two hours away. Great sales team. Great service. Many thanks. Regards. Jerry Ferguson


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October 02, 2017
Rperron
Mike McLaughlin helped me find my new car quickly and easily when my old cars transmission needed to be replaced. He showed me several cars before I ended up with my 2014 Jeep Cherokee! In just a couple days I was able to take the keys and hit the road! Thanks again Mike for all your help!


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September 30, 2017
2005automobile
Tim took a couple years to find this car for us as I told him the 2002 Buick La Sabre was running great but he never gave up and finally came up with this 2005 Buick with 75300 miles on it. The 2002 has 242000 miles on it and plan to keep it a while longer.Tanks to Tim Hare and Harbro Sales & Service Inc


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September 29, 2017
Dtciccone
This was the easiest experience I had buying A vehicle ever. Mike and his team at Harbro were excellent. I would recommend these guys to anyone.


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September 29, 2017
tcouture76
I would recommend Harbro Auto to ANYONE looking for a quality preowned vehicle who doesn't want to pay normal retail dealer prices, but loves the "New Car" buying experience! Mike and his team were paramount in finding me exactly what I wanted even though it was not a vehicle they would normally have on the lot. They can find you any vehicle make, model you want! The vehicle was showroom condition with not even the slightest scratch on it. Absolutely perfect, exactly what I wanted


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September 26, 2017
CYNDI64
I went to Hasbro in Webster this past week to get my car fixed had two rotted and leaking gas pipes that had to be replaced, while there I was also looking to get into another car as winter is coming and this car is not gonna last much longer, I sat with Rick and we went through two days of him trying his hardest to put me into a car that I could afford due to somewhat bad credit this guy not only did he take his time to try and help me but he made me feel like I mattered which is something th


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September 23, 2017
Jess Rojas
I went in for a normal oil change and had requested an inspection. I was told they don't perform inspections but they were happy to go through my vehicle to be sure everything was all set and nd would pass the inspection. This was done free of charge. I need a new windhiled washer fluid nozzle. Joe called an auto parts store for a generic replacement. He got the replacement and advised it would not fit my car. He then called Ford, ordered the part and drove to the dealership to get the part


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September 19, 2017
Samt98
Had an amazing experience at harbro. Got a great car for a great price. Staff was extremely friendly. Mike was a pleasure to work with. Highly recommend


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September 19, 2017
Loyal Customer
Joey is a fantastic addition to the Harbro Team Service Staff at the Webster location! Would recommend the service department to those that purchase vehicles from Harbro and to those looking for a new service location for their vehicle.


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September 12, 2017
Patricia A VanderPloeg
It was my pleasure to do business again. Harbros' is a family owned business who strive to make all there customers feel like family. Wonderful interaction with Tim H., Mike H., Mike McLaughlin and of course Jeremy. My Honda CRV is exactly what I wanted. Thank you all!


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September 11, 2017
Jessica1257
I had to take my new-to-us Dodge in for an oil change and to check the breaks. We were on a bit of a time crunch, as we were leaving for vacation a few days later. Not only did they give me a rental, for free, on such short notice, but they managed to fit me in that afternoon! They were quick and professional. Thank you to Joe C. and Joey especially.


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September 11, 2017
PaulG
I have purchased many used cars and pickup trucks in my day, but dealing with Harbro was a pleasure. My grandson and I were made to feel comfortable and relaxed as everything was explained to us in language we could understand. We went to Harbro in the first place because of the decent price of the truck. We found out later that Harbro goes through each vehicle and repairs and replaces everything that needs attention, usually even before it's test driven, a rarity and a definite plus. This i


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September 08, 2017
Metalman
I came with a problem, Joey checked the diagnosis and recomended a new battery. It was taken out and a new battery was installed . I didn't have to come back tomorrow! Thanks Joey


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September 08, 2017
juelk55
This is the third time I've purchased a car from Harbro and it will certainly not be the last. Both sales and service have been nothing but great to me since I first became a customer. They've always gone above and beyond to do what they can for me and it's never been a hassle. I'm so please with them that I've even brought my girlfriend into the family and she's now a proud Harbro vehicle owner. Thanks again to everyone at Harbro and I look forward to staying a customer


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September 07, 2017
Studie
I am so pleased that I found Harbro Sales and Service, my experience with them was better than any new car dealers I have dealt with. When I took the truck for a test ride there was a small rattle which they had said they would correct. I would have ignored it as it seemed so miner. Not so it turned out to be a problem which would have showed up months later and cost a couple of thousand to fix. When I noticed a problem with the tailgate it was fixed no hassle with apologies for my inconvenience


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September 03, 2017
rwinsky14+
There was no pressure and they were very knowledgeable. Every question I had they had a detailed answer for and the car look beautiful when I went to pick it up.


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August 29, 2017
customer5
My vehicle wouldn't start so I called the service dept. to tell them that I'm having my vehicle towed to them to be checked out and serviced. I figured it would take some time before they could get to check out my vehicle but to my surprise both Joey and Joe C. got to work on it as soon as it arrived to them and shortly after that I was called to notify me that the vehicle is ready to go. Now that's what I call great effort on their part and service. Both Joey and Joe C. are two very


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August 28, 2017
carguyservice12345stars
I rented a car for vacation and on my way back to drop it off I decided to ask if it was for sale! I spoke to Joe C & Joe Y which were both very helpful & professional in assisting me with my rental and directing me to Rick G. after speaking with Rick a short time later we agreed on a price and I bought the car! The three men I dealt with in the rental' and the purchase of the car were very pleasant to do these transactions with! I am very happy and will recommend this dealership to


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August 25, 2017
GeorgeA88
Joe and his co worker were very curteous, polite and attentive. Showed us all of the steps and told us what we needed. Very accommodating on time and patient with my friend and I! I highly recommend!


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August 25, 2017
Linda B
I have been in numerous times for a low tire pressure light. I had the pleasure to deal with two outstanding, professional individuals with great personalities. Each and every time I went in without an appointment but that did not matter to these two guys. I was greeted by name and treated with respect. It was suggested that I should have the tire checked out. I went for my appointment and within 10 minutes I was in and out after Joe C. found a nail and plugged the tire. I can't say enough a


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August 21, 2017
Mark Carrier
Got a general maintenance done on my truck. All the work done was gone over with me and left me with no questions. Its a quality business with professional employees.


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August 21, 2017
jewelsforever
These Guys were great and efficient, good personalities, this dealership is honest and strive for excellence and very helpful. when ready to purchase another vehicle will look there first.


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August 19, 2017
Ajdugan94
Recently came in for new front tires, Joe helped me to find tires, mounted, and balanced them in a very timely manner while being pleasant to work with the whole time. He also informed me that my oil pan man need replacement soon and that I should have my front brakes done soon. He was very helpful and I would recommend this service station to anyone who asked.


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August 17, 2017
dprobe6934
I had some service done to my vehicle. Both Joey and Joe C were extremely helpful and friendly. Work was done quickly, on time, and reasonably priced. Will be back next time my Dodge needs work.


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August 15, 2017
johnz
I trust that Harbro will service my truck in an appropriate way and not do more than what is necessary. I trust the work that they do!


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August 11, 2017
Graybeard
Went in for a oil change and Joey and Joe C found a problem that could have been a dangerous for any one driving my truck . . Harbro has always taken good care of my family


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August 09, 2017
Epaul
I unfortunately had to have my Nissan toad after breaking down on the highway this morning. Called and spoke with Joey who was sure'd me he would keep me posted as to what was going on with my car. I received a call from Joey before 11 a.m. letting me know what the issue was and how much it was going to cost me. Ask Joey if they could possibly squeeze in an oil change for me while it was there and he accommodated without hesitation. I received another call back from Joey letting me know that


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August 09, 2017
jmontes95
Extremely happy with my experience. I have been coming here for years and they never fail to disappoint. Everyone was super helpful and very informative as to letting me know about my car and he situations. I come here for oil changes and problems that come up and they are great! Keep up the great work!


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August 04, 2017
Tom0804
A few months ago I was told about Harbro Sales and Service by a friend. After having work done there, I am extremely happy with there proficiency and professionalism. Mark Hare and Mike Harris in the office are great and always get me in when I need work done. Aaron Sylvester in the Service Department is the Best! He is an expert with Chevy's and electrical work. My last visit was an electrical problem and after 5 other mechanics failed costing me over three thousand dollars, Aaron Finally F


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August 01, 2017
Droy13
I am not a big fan of having to go to a car dealership and deal with salesmen, nor do I trust many of them. Harbro on the other hand was a great overall experience filled with comfort and faith in not only harbro as a company but the salesman Rick I worked closely with. Would refer anyone who is looking to get a vehicle to harbro!


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August 01, 2017
KAube77
I'm so grateful to have a local sales & service shop that provides such great quality that I can trust and depend on. While in for a routine oil change, I also inquired about the possibility of trading in my car. I was able to provide simple information for them to possibly use for a vehicle inquiry.


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July 27, 2017
Nacho angry
The staff was great! Joey was really good and making sure I knew everything that was wrong with my car and gave me the best suggestions of what was needed to properly maintain my car and the parts that I should buy. I feel confident that my car was more than properly serviced and my car hasn't sound better in years! I will definitely return in the future if the service remains to be this great!


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July 25, 2017
sydcams
I'm always a little leery of car dealerships and salesmen, I always feel like they're just trying to make a deal and they're somehow screwing me. That was not my experience with Mike Hare and Harbro. I was extremely impressed with the transparency and candor Mike had about car buying practices that occur in the industry and how they're trying to be different. While their pricing was competitive (I did look around), it was their commitment to achieve a "quality experie


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July 19, 2017
Lance
My experience with Harbro has been excellent - outstanding. I call on short notice and they accommodate my vehicle for maintenance, repair or whatever. They are friendly and always try their best to fit my schedule. They look out for their customers, finding the best quality repairs at the most reasonable price. They are hones and full of integrity.


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July 18, 2017
Bmcp
Wonderful experience looking for a good reliable car for myself. It felt more like a family atmosphere rather than a car dealership. Everyone is friendly helpful and genuinely eager to help. I would highly recommend doing business with Harbro. Tim went above and beyond helping me find the right fit of a vehicle for me. His experience and impact in this community will be talked about and impact generations to come.


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July 17, 2017
scennap
When in for my 3000 mile oil change and routine maintenance inspection on my Nissan Murano and once again, the service was terrific. The service was efficient and thorough. After, the service was completed, Mike went over everything with me that was checked. As always, the staff was courteous and professional. They know how to teat their customers.


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July 14, 2017
KyleM
In my first purchase with Harbro I was offered great service, but the product (2007 Dodge Dakota) ended up being the biggest lemon I ever had. I firmly believe they sold the vehicle with morals and did a thorough overview of it to fix any evident issues. As time went on I found myself at their maintenance dept. on average at least once a month if not more to get something fixed. This went on for 18 months to the point where my family and I simply did not feel safe in it anymore. I brought


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July 01, 2017
Patricia
I took my jeep for an oil change and the service tech went through my vehicle to detect some repair issues that needed to be addressed that were covered under my vehicles warranty. The service department was courtesy and speedy in there repair. I am honored to do business with Harbro Sales & Service.


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June 29, 2017
Cara123
My vehicle recently needed an AC repair. Mark took care of everything and I was able to be on my way in minutes with the rental and once the repair was done, back on the road with my vehicle again. I appreciate their honesty and the excellent customer service they provide and highly recommend!


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June 29, 2017
NVMV
My children and I have bought cars from Mike Hare at Harbro in Whitensville. He along with others there are very knowledgeable and personable people. I have bought cars from other used dealerships and have had nothing but bad luck. Not at Harbro. They treat you with respect and want you to have a good running car. I also have a friend that has bought cars along with her children from them and they have also had no problems with their vehicles. You definitely get more bang for your buck at Harbro


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June 27, 2017
Justin
I recommend Harbro to anybody searching for a new vehicle.Very good prices and salesman was very honest.I had a budget and they were able to find me a nice truck.Very professional dealership


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June 27, 2017
Madison50
From purchasing a used car for my daughter to having some minor service performed the entire staff was helpful, knowledgeable and friendly. My family has purchased several cars and the experience has always been the same, excellent.


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June 24, 2017
scennap
Needed to have the balance on the tires on my car checked, I called Harbro explaining my problem and they said bring it in and they would check out the problem. Within an hour the tire were checked and re-balanced. Service is always great and efficient. It has been a great pleasure doing business with Harbro for nearly 30 years. Hope to continue.


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June 21, 2017
judy11
They are always helpful, cheerful and knowledgeable. My husband and I have purchased several cars from them and always had wonderful service after, for the entire time we have owned the vehicles.


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June 18, 2017
Lisarenay67
We drove from West Brookfield to Whitinsville to buy our 2nd car from these guys ,because they are wonderful people . Thank you Harbro team !!! We love our Chevy Traverse😍


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June 12, 2017
Katherine Leboeuf
I came in for an oil change and tire rotation on my lease and it could not have been easier! I wasn't able to answer some of the questions Joey had about my vehicle, but he was very kind in letting me know that it was no problem and that everything would be taken care of!


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December 31, 2017
Miistatorqueyfive
Since I moved to the area I tried these guys due to word of mouth. These guys have gone up and beyond every time I've stopped in. I heavily suggest them if you need a good doctor for your car. I never expected them to wash my car just because it was my first time. What a surprise!!!!!


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December 31, 2017
Patricia
Outstanding and thorough service. I had my oil changed while drinking complementary coffee in Harbro's waiting area while engaged in friend conversation with other customers. I love the service and relationship I have at Harbro and my concerns are important to them.


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December 30, 2017
Demimigs
I called them with no notice that I needed my plow setup installed and I don’t know how they did it but they got me in and and took care of me. I was out pushing that white gold in no time. Ayyyy ohhhhh


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December 30, 2017
BPD1953
I would like to thank the entire Harbro team, with special thanks to Mike McLaughlin, mike Hare, Dan Brinkley and their buyer Dave for going above and beyond my expectations. Mr. McLaughlin took the time to listen about the car I was looking for, and with the help of Dave, they found the car I just bought within a few days. I could not be happier with the vehicle and the customer service. This is the third car I have purchased from Harbro, and I recommend them to anyone I know looking for a ca


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December 29, 2017
Sophie91
Mark is simply amazing. I wouldn’t trust my car with anyone else. He’s honest, friendly, and a hardworking genuine guy. Thanks for always going above and beyond Mark!


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December 29, 2017
Rachel
We are giving our experience with Harbro 5 stars because we ended up getting the exact car we set out to find (and we had a lot of requirements!) all while having the easiest and smoothest car buying experience ever!! Our Honda Pilot is perfect and I have been on cloud 9 since driving away with it😁 Thank you Mike!!


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December 28, 2017
Mumford
Mike was incredibly helpful, offering opinions and experience about the trucks I was debating between. I test drove 4 trucks, a couple twice. Awesome. Thanks!


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December 20, 2017
Ange1946
They were able to determine the cause, found the part, nozzle. Replaced and I had them install new wipers also...for good measure! I'll probably start going to Harbro for future service, very convenient and has a great rating. That too me, is very important...


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December 19, 2017
sid
Nice People,courteous and honest. They will do a through check up of your car and advice what to be done. No pressure will let you know the cost up front so there is no surprises at the end.Good workmanship.


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December 19, 2017
Ray
Great experience buying a car from Rick. No pressure. Let me test drive for as long as I wanted. Encouraged me to take it to a mechanic if i desired to have it looked over. This was a testament to their confidence of the vehicle's condition. Totally honest dealers that are committed to selling you a car that you are happy with.


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December 19, 2017
Brenda
manager and staff were attentive and professional from start to finish of oil change and tire check appt. i felt they listened to my needs and did a thorough follow through by the time i left from the appointment


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December 18, 2017
Ssmerc
We just purchased our second mini van, and we are so pleased with the service Tim and Mike gave us. These folks aren’t used car dealers in any stereotypical sense. They offer great vehicles at superb value, and their word is their bond. One can’t ask for better than that.


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December 16, 2017
1st time to harbro
Made appointment but couldn't find it in their schedule. Took me anyway while I waited and did great job. Good price for services done.


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December 14, 2017
LFIGUEROA
Recieved service on 2 of my vehicles same day no appointment 2 hour turn around. I have been a loyal customer at Harbro since 2010. There customer service and dedication is above and beyond. I've purchased 3 vehicles and they take care of all my preventive maintenance from oil to tires. I highly recommend Harbro to anyone I know is shopping for a vehicle. Mike will never steer you wrong, there all just an honest helpful group.


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December 14, 2017
ThunderBalls
Super friendly and accommodating, the service department made my life easier. No cavity searches or wet willies to detract from the experience. Better than the other place I was going.


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December 11, 2017
Eric9025
Everyone at Harbro is very helpful and I love my new car will definitely recommend them in the near future, keep up the great work guys.


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December 10, 2017
Melgonyea
This was the best dealership I have been to in a long time ! Rick went above and beyond for us ! They genuinely want what's best for the customer . Which made it the best car shopping experience I've ever had !! I highly recommend them to anyone out looking for a car .


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December 08, 2017
Coachviz
I'm a long time loyal customer, and Harbro always provides excellent service and in a timely fashion. The sales department is always there if I need them with questions, or to find a new vehicle.


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December 04, 2017
Army4Life
I have been reluctant to buy a new car because I have had such bad experiences at big dealerships. I looked online at a few trucks at Harbro that I liked and a sales person reached out offering help. They weren't pushy and listened to my wish list. Mike Hare himself contacted me and said he had the perfect truck for me. He was right, I took one test drive and loved it. I connected with the team at Harbro because I could relate to them, Hard working, honest, friendly and generally care t


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December 03, 2017
RRBBODY72
Fast service, friendly staff, cheaper than most places in the area. Recommended other services but they didn't pressure me into anything which was nice


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November 25, 2017
Cobra>All
Very easy dealership to work with! Mike McLaughlin was the sales advisor I dealt with and he took all my requests seriously and came through without any question. Very professional and personable. Would highly recommend him along with the dealership as a whole. 5 stars


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November 24, 2017
mikes
Visited the service department needing a new left brake light. As I was leaving my battery died in their parking lot. Great service and a fair price. Both guys Joe Yuele and Joseph Ceramicoli treated me very fairly.


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November 21, 2017
Ann K
My first tire and brake service experience with Harbro. I'm thrilled to find this local family Webster dealership with professional quality service and good prices.


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November 18, 2017
Bob's jeep
Very friendly and helpful staff. I look forward to a long and satisfying relationship with everyone at Harbro. My experience was satisfying quick and the staff did everything from insurance paperwork to the registry.


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November 18, 2017
Adventurous69
when ever I need service done to my car at Harbro its always a pleasure because Mark, Kelsey and the rest of the Harbro team are always so helpful and ready to great their customers with a smile. I bought my car here 4 years a go but I have been coming here for many years prior to that due to the great service. Thank you Harbro and have a Happy Thanksgiving.


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November 18, 2017
perry, dolores
Both took the time to answer my questions and explain the reason for the services performed. Joe C. listened to my concerns and gave suggestions and reasons for them. I walked out feeling 100% confident my car will be winter-ready.


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November 17, 2017
Kimberly Dumont
He was very helpful in explaining everything every step of the way. He really took the time to look at every aspect and make me feel confident in my decision. I will definitly recommend this dealer to everyone!


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November 17, 2017
Zachary Helgerson
The treatment I received from harbro was top notch, Rick is an excellent person and very helpful with the car buying process. I surely recommend checking out a vehicle from harbro.


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November 16, 2017
kay456
We bought a 2014 Hyundai and it looked like a show piece. The workmanship under the hood looked great also. Running this car for the last month has been a pleasure. It's a small car, but we feel very safe driving it. Kudos to the Harbro Staff on a job well done.


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November 10, 2017
Meesh1926
I’m giving Harbro 5 stars because I have bought from them previously and my last Jeep lasted 8 years! They are very personal, caring and there is no forcing you into a car you don’t like. Harbro is very honest how they do business and what they are about. I bought my Jeep Cherokee yesterday and it was spotless, filled with gas and ready to go! If anyone is looking for a vehicle I will send them to Harbro. Thanks again for all your help.


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November 09, 2017
David Blake
They were very helpful and made the whole experience fast and easy. Will shop from them again in the future and have already told my friends about them.


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November 09, 2017
IFink
Selected a car from the website and came in for a look. The car was in great shape as advertised with detailed maintenance records that demonstrated it was ready to go. Once I decided to move forward, Jeremy walked me through a purchasing process that was transparent and stress free. Great experience from start to finish. This is what buying a car should be like.


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November 08, 2017
taquitokins
Tim and Mike were an absolute joy to work with. They helped me get in a car that would work for my needs, as well as get me financing with the best possible interest. There wasn’t a moment where they weren’t upfront and honest about the purchasing process. Previous to buying my Kia Soul here, I had service done on my last car and I never needed to worry about being overcharged or my vehicle overserviced.


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November 07, 2017
Holly T
Every time I come in Mickey Mark and Daviddd are just such a dynamic team to get my car in, diagnosed and taken care of better than their own. Makes every visit extra comfortable. Hope these guys never leave. Such a happy happy happy vibe whenever I call with my car nightmares.


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November 07, 2017
Lalalalynn
Let’s see, where do i start. Mark and Mickey are always extremely reliable and cost effective. Did I mention how handsome Mark is? It’s like two stop shopping. Eye candy with quality workmanship! Thanks guys keep it up!


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November 07, 2017
Dchris
I went to harbro to look at a few vehicles and couldn't have been happier with the service. They found what I was looking for and brought it to me. Having bad credit and a bad trade, they still made it happen and at the payment I wanted. Great vehicle, great service. They made a tough situation easy and I would suggest harbro to anyone.


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November 06, 2017
Sheryl0129
I recently had my car serviced at Harbro and could not be happier. After learning that the "noise" I was hearing was nothing more than a broken exhaust heat shield that was taken care of at no cost, I decided to have it detailed. I am totally amazed at how clean my car is. It looks as good as the day I bought it. Even the outside has been waxed & buffed to a beautiful lustre. I have NEVER had my car cleaned like this before but I will certainly have it done again at Harbro. I coul


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November 06, 2017
grantclan5
I had always looked forward to purchasing a vehicle from Harbro. The vehicle my son was to commute to school was to come from Harbro and no other. I had the honor of speaking to Tim Hare in the lot when I arrived and had the opportunity of sharing the story of his selling my brother his first car 40 years ago, which he remembered (make, model and color) After telling him what we were looking for he immediately brought us to the Honda CRV that we would eventually buy. He knew the purchase histor


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November 03, 2017
LB
I spent countless hours searching for the right vehicle for the right price and couldn’t be happier! I got a beautiful vehicle with low mileage for a great price and everyone at Harbro was very helpful and friendly and made the process as quick and easy as possible for me!


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November 03, 2017
liza.d76
I just started a new job in the area and needed an oil change and tire rotation. Decided to stop in at Harbro. Wow what great service! Dealt with both Joe and Joseph, and let me tell you, these guys are the best! Knowledgeable and super personable! This is my new place for any work that needs to be done in the future. Thank you!


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November 02, 2017
patzy
Joe Ceramicoli and Joe Yuele are just the best. I was in the other day because my low tire pressure light came on. I stopped in and Joe Yuele took care of the issue right away. I just needed a little air in my tires. And he went on to explain to me how tire pressure works and assured me I was good to go. They are both so nice and polite. No matter how many questions I ask they are always patient with me. Everything is explained so I can understand what they are saying.


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November 02, 2017
dcontejr533
I've been looking for a clean, regular-cab GMC Sierra 2500 HD for six months. Disheartened by the condition of trucks that I was finding, I was ill-prepared to make a split decision if I saw a truck advertised. I needed expert help. Tim asked the team to keep an eye out, and within a few days they found the exact truck I was looking for. They acted quickly to obtain it; carefully checked it over; guided me through the buying process; clearly explained costs, price, and financing; and prepare


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November 01, 2017
chris123
service techs joey and joe are super polite and go above and beyond every time. I have and will continue to recommend them to friends and family!!


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October 31, 2017
Nacho angry
I was having problems with my car and so I called in for appointment and Joey was able to see me almost immediately. Even though it turned out that I only needed an oil change, Joey checked over my entire car to make sure nothing else was wrong with it. He gave me service that was way beyond my expectations and after leaving I felt certain that my car was in great shape. I have returned to Joey multiple times for service on my car over the years and he has never disappointed me with his work.


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October 30, 2017
tommytomas
It was a wonderful buying experience in dealing with the entire staff at Harbro. No pressure just pleasure.. could not have been more helpful and courteous. Thank you again. Tom


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October 20, 2017
Amers899
the car sales man at this dealer ship was very nice, very patient, and all around helpful. jeremy who was my sales man made me feel welcome and helped me through the steps of everything because I never bought a car from anywhere before. I bought a ford fiesta and I absolutely love it. I will definitely be buying another car here when I need it. THANK YOU SO MUCH HARBRO for my amazing experience and my amazing purchase.


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October 18, 2017
mossymurray
I brought my 2014 Jeep Compass in for new tires, an alignment, and oil change at Harbro on 10/17/17. Everything went as smoothly as possible; my new tires (Michelin Defender) are the smoothest riding, quietest tires I have ever purchased, and have an anticipated tread life of 90,000 miles. Can't say enough good things about the communication, politeness, and, most of all, the honesty of this dealer.


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October 17, 2017
Gkarric07
I was a bit nervous to start the shopping process since I've been a stay at home mom fulltime and worked part time. But with Ricks help, my husbands patients and trading in my truck I am now the owner of ’new to me’ Subaru. Harbro of Webster was the only place we stopped at to check out vehicles, this is our second purchase from this location. They are very friendly and easy to work with.


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October 08, 2017
James
I called the dealership at 11am with my problem (not a standard starter problem). Went through several Solutions over the phone with no remedy. It was lunch time and I had my two children with me. The service department work through lunch to get me my car back within the hour. No big corporate dealership could get that done, only a family-owned business that cares for each individual customer. Thank you Mark, Mike and Mickey


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October 08, 2017
Darkness
I have become disabled and require a wheelchair to get around. We first started looking at the fully equipped handicap vans and realized that they were out of our price range. We bought our last car from Harbro and they are right around the corner from us in Webster. I contacted them about a mini van I saw on their site and Jeremy brought it to our house to look at. This van did not have what we need so Jeremy took down our needs and contacted us with in a day about this van. It had everything w


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October 07, 2017
JOSEPH BAGNELL
I went in after work one day and Joe L and another Joe where the mechanics. They give me nothing but the best service. Some of the best service I have received at a dealership. Joe goes out of his way to get the problem fixed. Both Joes do. I had a radiator replaced and my car was ready to go in less than 24 hours. OUTSTANDING!!! I will and have recommended this dealership to my friends and co workers. Sincerly, JOSEPH Bagnell


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October 05, 2017
Syn2083
I had the great fortune of meeting the Harbro team as I found myself in dire need of a new vehicle. I happened to meet Tim Hare, one of the founders, who took a keen interest in making sure I and my family were taken care of. The entire Harbro team was welcoming, friendly, and straight talkers, caring about my future wellbeing as much as my need for a car. Rick in Webster turned around amazingly fast, and fair, financing in a vehicle that not only fit my needs but was a significant upgrade to


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October 05, 2017
MAlbrizio
I was on my way home on 495 when my vehicle started having problems. I called the service department from my cell phone and spoke to Joey. Joey was great, he tried to advise me of what to do while I was driving. I ended up having to pull over due to no acceleration when pressing the gas pedal. Joey made sure I was ok, gave me a number to call for a tow and my account number. He said he would be expecting me. I got a tow and headed straight to Harbro in Webster. Sure enough he was there, He to


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October 04, 2017
rosalind kacmarcik
The people there were so nice. Michael was such a help. Will be returning and telling others of the deals. They were very fast with getting everything together.


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October 03, 2017
Fergus 66
Paper work and license plates we're rushed since we came from two hours away. Great sales team. Great service. Many thanks. Regards. Jerry Ferguson


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October 02, 2017
Rperron
Mike McLaughlin helped me find my new car quickly and easily when my old cars transmission needed to be replaced. He showed me several cars before I ended up with my 2014 Jeep Cherokee! In just a couple days I was able to take the keys and hit the road! Thanks again Mike for all your help!


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September 30, 2017
2005automobile
Tim took a couple years to find this car for us as I told him the 2002 Buick La Sabre was running great but he never gave up and finally came up with this 2005 Buick with 75300 miles on it. The 2002 has 242000 miles on it and plan to keep it a while longer.Tanks to Tim Hare and Harbro Sales & Service Inc


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September 29, 2017
Dtciccone
This was the easiest experience I had buying A vehicle ever. Mike and his team at Harbro were excellent. I would recommend these guys to anyone.


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September 29, 2017
tcouture76
I would recommend Harbro Auto to ANYONE looking for a quality preowned vehicle who doesn't want to pay normal retail dealer prices, but loves the "New Car" buying experience! Mike and his team were paramount in finding me exactly what I wanted even though it was not a vehicle they would normally have on the lot. They can find you any vehicle make, model you want! The vehicle was showroom condition with not even the slightest scratch on it. Absolutely perfect, exactly what I wanted


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September 26, 2017
CYNDI64
I went to Hasbro in Webster this past week to get my car fixed had two rotted and leaking gas pipes that had to be replaced, while there I was also looking to get into another car as winter is coming and this car is not gonna last much longer, I sat with Rick and we went through two days of him trying his hardest to put me into a car that I could afford due to somewhat bad credit this guy not only did he take his time to try and help me but he made me feel like I mattered which is something th


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September 23, 2017
Jess Rojas
I went in for a normal oil change and had requested an inspection. I was told they don't perform inspections but they were happy to go through my vehicle to be sure everything was all set and nd would pass the inspection. This was done free of charge. I need a new windhiled washer fluid nozzle. Joe called an auto parts store for a generic replacement. He got the replacement and advised it would not fit my car. He then called Ford, ordered the part and drove to the dealership to get the part


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September 19, 2017
Samt98
Had an amazing experience at harbro. Got a great car for a great price. Staff was extremely friendly. Mike was a pleasure to work with. Highly recommend


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September 19, 2017
Loyal Customer
Joey is a fantastic addition to the Harbro Team Service Staff at the Webster location! Would recommend the service department to those that purchase vehicles from Harbro and to those looking for a new service location for their vehicle.


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September 12, 2017
Patricia A VanderPloeg
It was my pleasure to do business again. Harbros' is a family owned business who strive to make all there customers feel like family. Wonderful interaction with Tim H., Mike H., Mike McLaughlin and of course Jeremy. My Honda CRV is exactly what I wanted. Thank you all!


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September 11, 2017
Jessica1257
I had to take my new-to-us Dodge in for an oil change and to check the breaks. We were on a bit of a time crunch, as we were leaving for vacation a few days later. Not only did they give me a rental, for free, on such short notice, but they managed to fit me in that afternoon! They were quick and professional. Thank you to Joe C. and Joey especially.


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September 11, 2017
PaulG
I have purchased many used cars and pickup trucks in my day, but dealing with Harbro was a pleasure. My grandson and I were made to feel comfortable and relaxed as everything was explained to us in language we could understand. We went to Harbro in the first place because of the decent price of the truck. We found out later that Harbro goes through each vehicle and repairs and replaces everything that needs attention, usually even before it's test driven, a rarity and a definite plus. This i


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September 08, 2017
Metalman
I came with a problem, Joey checked the diagnosis and recomended a new battery. It was taken out and a new battery was installed . I didn't have to come back tomorrow! Thanks Joey


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September 08, 2017
juelk55
This is the third time I've purchased a car from Harbro and it will certainly not be the last. Both sales and service have been nothing but great to me since I first became a customer. They've always gone above and beyond to do what they can for me and it's never been a hassle. I'm so please with them that I've even brought my girlfriend into the family and she's now a proud Harbro vehicle owner. Thanks again to everyone at Harbro and I look forward to staying a customer


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September 07, 2017
Studie
I am so pleased that I found Harbro Sales and Service, my experience with them was better than any new car dealers I have dealt with. When I took the truck for a test ride there was a small rattle which they had said they would correct. I would have ignored it as it seemed so miner. Not so it turned out to be a problem which would have showed up months later and cost a couple of thousand to fix. When I noticed a problem with the tailgate it was fixed no hassle with apologies for my inconvenience


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September 03, 2017
rwinsky14+
There was no pressure and they were very knowledgeable. Every question I had they had a detailed answer for and the car look beautiful when I went to pick it up.


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August 29, 2017
customer5
My vehicle wouldn't start so I called the service dept. to tell them that I'm having my vehicle towed to them to be checked out and serviced. I figured it would take some time before they could get to check out my vehicle but to my surprise both Joey and Joe C. got to work on it as soon as it arrived to them and shortly after that I was called to notify me that the vehicle is ready to go. Now that's what I call great effort on their part and service. Both Joey and Joe C. are two very


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August 28, 2017
carguyservice12345stars
I rented a car for vacation and on my way back to drop it off I decided to ask if it was for sale! I spoke to Joe C & Joe Y which were both very helpful & professional in assisting me with my rental and directing me to Rick G. after speaking with Rick a short time later we agreed on a price and I bought the car! The three men I dealt with in the rental' and the purchase of the car were very pleasant to do these transactions with! I am very happy and will recommend this dealership to


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August 25, 2017
GeorgeA88
Joe and his co worker were very curteous, polite and attentive. Showed us all of the steps and told us what we needed. Very accommodating on time and patient with my friend and I! I highly recommend!


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August 25, 2017
Linda B
I have been in numerous times for a low tire pressure light. I had the pleasure to deal with two outstanding, professional individuals with great personalities. Each and every time I went in without an appointment but that did not matter to these two guys. I was greeted by name and treated with respect. It was suggested that I should have the tire checked out. I went for my appointment and within 10 minutes I was in and out after Joe C. found a nail and plugged the tire. I can't say enough a


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August 21, 2017
Mark Carrier
Got a general maintenance done on my truck. All the work done was gone over with me and left me with no questions. Its a quality business with professional employees.


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August 21, 2017
jewelsforever
These Guys were great and efficient, good personalities, this dealership is honest and strive for excellence and very helpful. when ready to purchase another vehicle will look there first.


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August 19, 2017
Ajdugan94
Recently came in for new front tires, Joe helped me to find tires, mounted, and balanced them in a very timely manner while being pleasant to work with the whole time. He also informed me that my oil pan man need replacement soon and that I should have my front brakes done soon. He was very helpful and I would recommend this service station to anyone who asked.


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August 17, 2017
dprobe6934
I had some service done to my vehicle. Both Joey and Joe C were extremely helpful and friendly. Work was done quickly, on time, and reasonably priced. Will be back next time my Dodge needs work.


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August 15, 2017
johnz
I trust that Harbro will service my truck in an appropriate way and not do more than what is necessary. I trust the work that they do!


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August 11, 2017
Graybeard
Went in for a oil change and Joey and Joe C found a problem that could have been a dangerous for any one driving my truck . . Harbro has always taken good care of my family


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August 09, 2017
Epaul
I unfortunately had to have my Nissan toad after breaking down on the highway this morning. Called and spoke with Joey who was sure'd me he would keep me posted as to what was going on with my car. I received a call from Joey before 11 a.m. letting me know what the issue was and how much it was going to cost me. Ask Joey if they could possibly squeeze in an oil change for me while it was there and he accommodated without hesitation. I received another call back from Joey letting me know that


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August 09, 2017
jmontes95
Extremely happy with my experience. I have been coming here for years and they never fail to disappoint. Everyone was super helpful and very informative as to letting me know about my car and he situations. I come here for oil changes and problems that come up and they are great! Keep up the great work!


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August 04, 2017
Tom0804
A few months ago I was told about Harbro Sales and Service by a friend. After having work done there, I am extremely happy with there proficiency and professionalism. Mark Hare and Mike Harris in the office are great and always get me in when I need work done. Aaron Sylvester in the Service Department is the Best! He is an expert with Chevy's and electrical work. My last visit was an electrical problem and after 5 other mechanics failed costing me over three thousand dollars, Aaron Finally F


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August 01, 2017
Droy13
I am not a big fan of having to go to a car dealership and deal with salesmen, nor do I trust many of them. Harbro on the other hand was a great overall experience filled with comfort and faith in not only harbro as a company but the salesman Rick I worked closely with. Would refer anyone who is looking to get a vehicle to harbro!


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August 01, 2017
KAube77
I'm so grateful to have a local sales & service shop that provides such great quality that I can trust and depend on. While in for a routine oil change, I also inquired about the possibility of trading in my car. I was able to provide simple information for them to possibly use for a vehicle inquiry.


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July 27, 2017
Nacho angry
The staff was great! Joey was really good and making sure I knew everything that was wrong with my car and gave me the best suggestions of what was needed to properly maintain my car and the parts that I should buy. I feel confident that my car was more than properly serviced and my car hasn't sound better in years! I will definitely return in the future if the service remains to be this great!


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July 25, 2017
sydcams
I'm always a little leery of car dealerships and salesmen, I always feel like they're just trying to make a deal and they're somehow screwing me. That was not my experience with Mike Hare and Harbro. I was extremely impressed with the transparency and candor Mike had about car buying practices that occur in the industry and how they're trying to be different. While their pricing was competitive (I did look around), it was their commitment to achieve a "quality experie


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July 19, 2017
Lance
My experience with Harbro has been excellent - outstanding. I call on short notice and they accommodate my vehicle for maintenance, repair or whatever. They are friendly and always try their best to fit my schedule. They look out for their customers, finding the best quality repairs at the most reasonable price. They are hones and full of integrity.


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July 18, 2017
Bmcp
Wonderful experience looking for a good reliable car for myself. It felt more like a family atmosphere rather than a car dealership. Everyone is friendly helpful and genuinely eager to help. I would highly recommend doing business with Harbro. Tim went above and beyond helping me find the right fit of a vehicle for me. His experience and impact in this community will be talked about and impact generations to come.


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July 17, 2017
scennap
When in for my 3000 mile oil change and routine maintenance inspection on my Nissan Murano and once again, the service was terrific. The service was efficient and thorough. After, the service was completed, Mike went over everything with me that was checked. As always, the staff was courteous and professional. They know how to teat their customers.


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July 14, 2017
KyleM
In my first purchase with Harbro I was offered great service, but the product (2007 Dodge Dakota) ended up being the biggest lemon I ever had. I firmly believe they sold the vehicle with morals and did a thorough overview of it to fix any evident issues. As time went on I found myself at their maintenance dept. on average at least once a month if not more to get something fixed. This went on for 18 months to the point where my family and I simply did not feel safe in it anymore. I brought


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July 01, 2017
Patricia
I took my jeep for an oil change and the service tech went through my vehicle to detect some repair issues that needed to be addressed that were covered under my vehicles warranty. The service department was courtesy and speedy in there repair. I am honored to do business with Harbro Sales & Service.


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June 29, 2017
Cara123
My vehicle recently needed an AC repair. Mark took care of everything and I was able to be on my way in minutes with the rental and once the repair was done, back on the road with my vehicle again. I appreciate their honesty and the excellent customer service they provide and highly recommend!


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June 29, 2017
NVMV
My children and I have bought cars from Mike Hare at Harbro in Whitensville. He along with others there are very knowledgeable and personable people. I have bought cars from other used dealerships and have had nothing but bad luck. Not at Harbro. They treat you with respect and want you to have a good running car. I also have a friend that has bought cars along with her children from them and they have also had no problems with their vehicles. You definitely get more bang for your buck at Harbro


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June 27, 2017
Justin
I recommend Harbro to anybody searching for a new vehicle.Very good prices and salesman was very honest.I had a budget and they were able to find me a nice truck.Very professional dealership


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June 27, 2017
Madison50
From purchasing a used car for my daughter to having some minor service performed the entire staff was helpful, knowledgeable and friendly. My family has purchased several cars and the experience has always been the same, excellent.


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June 24, 2017
scennap
Needed to have the balance on the tires on my car checked, I called Harbro explaining my problem and they said bring it in and they would check out the problem. Within an hour the tire were checked and re-balanced. Service is always great and efficient. It has been a great pleasure doing business with Harbro for nearly 30 years. Hope to continue.


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June 21, 2017
judy11
They are always helpful, cheerful and knowledgeable. My husband and I have purchased several cars from them and always had wonderful service after, for the entire time we have owned the vehicles.


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June 18, 2017
Lisarenay67
We drove from West Brookfield to Whitinsville to buy our 2nd car from these guys ,because they are wonderful people . Thank you Harbro team !!! We love our Chevy Traverse😍


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June 12, 2017
Katherine Leboeuf
I came in for an oil change and tire rotation on my lease and it could not have been easier! I wasn't able to answer some of the questions Joey had about my vehicle, but he was very kind in letting me know that it was no problem and that everything would be taken care of!


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