★★★★★ (4.9) BASED ON MORE THAN 1500 REVIEWS ON DEALERRATER.COM
I was contacted by Tim about the vehicle I was looking to sell, I had a number of competitive offers from other dealers. Tim and I openly discussed what I was looking for, I provided him all the information that he needed. He was completely responsive and got back to me as promised. We worked out a deal that made me happy and made Harbro happy as well. Tim had the team well prepared for us to drop off the vehicle and sign all the needed paperwork for the payoff, etc.. and handed us a checkfor the balance. It was the by far the easiest transaction I have ever done for either buying or selling a car. It was also great to speak with Tim over the weekend where we spend close to an hour telling each other car stories! Tim, I hope you find a good home for that '72' Vette we were talking about... If I only had more room in the garage in the house we are moving to!... More
Less than a month ago
Mark A. service manager scheduled an appointment over the phone. Upon bringing my car in the mechanic assessed the cause, broken latch inside. They were able to get the part, I waited for the repair. Job well done!
Less than a month ago
I had the most wonderful experience working alongside Mark throughout this process. He guided me through the steps, was candid and caring, and went above and beyond during a challenging time with Covid-19. I was a first-time buyer in a less than ideal credit situation and he was able to navigate those challenges effectively and tactfully. Never made me feel stupid for questions I asked and always had time for me. He was patient when I went radio silent for a few weeks and returned with a change of heart for something I previously committed on. Overall the experience was painless and I wouldn't hesitate to recommend them to anyone. Due to a delay in getting my title and everything sorted they even helped me with temporary transportation and Mark got my emissions test done for me the day I picked up the car since it had taken longer than expected and he knew I was rather overwhelmed. Obviously every situation is different and I wouldn't expect them to do that for the next person I send their way. The point is that he listened intently to my concerns and was able to provide exceptional service in going above and beyond and I get the feeling they would do that for all their customers! Car was in beyond perfect shape when I picked it up and they truly took excellent care of the details! Excellent quality of car selections-no lemons!... More
Less than a month ago
I posted my vehicle for sale and received many inquiries, some of which were not legitimate from the start. One, however, resulted in the honest, simplest and most efficient vehicle sale experience I've ever had... That call came from Tim Hare of Harbro Sales & Service. Tim was low key as we discussed my vehicle for quite a while, in detail, after which he made me a very reasonable offer to purchase the vehicle simply based on an honest conversation on both sides. I agreed to the price offered and Tim put me in touch with his business team at Harbro. They were as efficient and unassuming as was Tim quickly providing direction and documentation in order to facilitate the sale. One thing led to another and less than a week later they drove an hour and a half to pick up my vehicle with bank check in hand for the full amount agreed. Bottom line... This transaction was truly seamless in every way from start to finish! Then, surprisingly, I received a follow-up call from Tim thanking me for the sale. Harbro is a family operation, they care and they know how to treat people honestly and fairly. They are truly a breath of fresh air in today's world and I'd highly recommend them if you have a vehicle in great shape to sell. Based on this experience I can only also conclude that buying a vehicle from them would be just as satisfying an experience!... More
Less than a month ago
Thank you Jeremy and Harbro for making our vehicle purchase an extremely easy and positive experience! They were very patient with us as we had A LOT of questions! We will be back again and will recommend them to our family and friends.
on social media
vehicles in stock.
years in business
we offer an inventory of certified pre-owned cars, trucks, vans and suvs for sale.
Welcome to the Harbro Auto Sales & Service website! We’re glad that you have decided to take some time out of your day to visit us! We are a certified used car dealership with two locations in Massachusetts and we have been providing customers here in the southern Worcester County & Blackstone Valley area with great vehicles and service for nearly 50 years! We are proud to call both Whitinsville, MA and Webster, MA our home and look forward to helping you find a great certified pre-owned car, truck, van, or suv that you love, and a car dealership experience that you actually enjoy.
We truly believe that for a customer to have the best dealership experience possible, to experience carjoy™, that we need to treat customers with all of the heart and none of the hassle you get at the other dealerships in the area. In fact, we believe in it so strongly that we made"all heart. no hassle." our slogan. Because we are a family-owned and operated independent used car dealership, we don't have to follow a unfriendly set of culture policies and procedures that make the customer feel like just another number. At Harbro, you will be greeted by friendly staff who truly desire to help you and treat you as if you were part of the family, not pressure you into making a bad decision or deceive you in the financing office with hidden fees and charges. We even give you 30 days to drive your vehicle and make sure you love it, and make sure you are satisfied with the entire experience. No other dealership offers that, just ask them!
So, if you are tired of the hassle and just want to do business with a company you can trust, we invite you to give our dealership a test drive. We look forward to meeting you.
Our service departments are also some of the very best in the area and offer a wide variety of maintenance services to keep our customers’ vehicles running at peak performance for as long as possible! Stop by our dealership locations in Whitinsville, MA and Webster, MA today to explore our inventories and service centers for yourself!